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Rated 3 out of 5 by from Thought this would be easy.... I have a Keurig, but it was too confusing for my mom, (she's old school) so I bought this machine thinking it would be a lot easier for her. Wrong.... first no manual came with the product, she accidentally hit the switch on the side which dropped down the tray. Machine kept beeping. We fixed that by putting the tray back. Tried again, still beeping. Turned machine off, back on after a few minutes. Still beeping. The only way she can get the coffee out is to put the carafe in the tray and hit the cup button. We are going to print out the manual, 52 pages thank you very much, and see what else could be causing the problem.
Date published: 2017-01-24
Rated 5 out of 5 by from Quick & Easy = great tasting coffee! I received this coffee pot in exchange for my honest review.... and I have to say I am very impressed! I have been using a single serve pod unit, but hate the environmental impact of all the pods. I LOVE the single serve option on this pot. I ran it side by side with my pod unit (starting it from the off setting) and the BRIM pot was just as quick and tasted even better as I can adjust the strength of the coffee to my liking. It looks great on my counter top - although I wish the cord was a bit longer. It has an auto on setting, so I can wake to my coffee already brewed, and has the carafe to use when I want more than one cup. It does not fit my travel mug, but this is easily remedied by brewing in to a large cup and pouring it in my mug. I have to admit I was doubtful that this pot would convince me to change from my single serve pod brewer, but I think this one is a winner!!
Date published: 2014-08-18
Rated 5 out of 5 by from
Date published: 2017-01-30
Rated 3 out of 5 by from Defective after only 6 months I got mine back in February and it makes a fantastic cup of coffee but it's now broken. The keep warm feature is all that is working. I called the company was told to unplug for 20 min then try again. If that did not work then it was defective. My machine was not used on a daily basis so it should not be worn out. I'm now digging for the receipt and trying to get a replacement or refund. I liked it when it worked and guess as long as the 1 yr is still active it will get replaced freq after reading these reviews. Thank goodness it has a warranty.
Date published: 2015-08-14
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