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Rated 1 out of 5 by from Bad Customer service After numerous attempts to contact NewAir regarding an AC14100H that constantly displays E2 and needs a sensor, I have given up. This problem occurred within the first thirty days and we tried to get it fixed then. No response from NewAir. I just took over this unit and again tried to repair it. I called and waited on hold for over an hour. I tried two emails. No response. Not even a receipt of my emails! This problem has never been resolved; now it has been over two years. This company is terrible.
Date published: 2017-07-14
Rated 4 out of 5 by from Unit functions to meet expectations Ordering process was easy and it was good to have a tracking # to monitor. Unit arrived undamaged and quickly for cross-country shipping. Easy setup, instructions adequate. Currently using in heater mode in garage to bring temp up to comfortable level for shop work. Does a good job, but we haven't had outside low temp's yet this season. The unit is undersized as a heater for the garage space, but meets my needs at this point. Will be moved to a smaller bonus room over the garage for cooling next season. Like the portability. I would recommend this unit at this time based on limited experience. Good experience with Seller.
Date published: 2012-01-13
Rated 5 out of 5 by from I love this product I live in south Alabama, It gets hot , hot in the summer , and down in the twenties , at night in the winter. These units heat and cool very well. We leave them set on automatic, on those days when you need cooling by day , and heat at night , we have quite a few of those here. They are super energy effecient. I have wood floors , and ran 3/4 inch sch. 40 pvc through the floors , which works perfectly , to run the drain tubes in to. I am going to buy backup units , to have on hand for future use. These are excellent products.
Date published: 2012-01-26
Rated 5 out of 5 by from This is a great portable Air Conditioner This one is a winner. It is small enough to not take up much room. The AC-14100H is a powerful unit. The hose hooks up to the supplied window vent in a few minutes and you are drawing hot air out of the room and cooling the indoors. I leave it on low speed and it works well. Noise level is acceptable. The remote control is a jewel. This is a commercial grade unit with a high grade compressor. The compressor is the heart of the unit and I have high hopes that it will last a long time. New Air engineers did their job well. I bought it in the summer so we will see how the heater function works this winter.
Date published: 2012-09-24
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