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Rated 1 out of 5 by from Bad Customer service After numerous attempts to contact NewAir regarding an AC14100H that constantly displays E2 and needs a sensor, I have given up. This problem occurred within the first thirty days and we tried to get it fixed then. No response from NewAir. I just took over this unit and again tried to repair it. I called and waited on hold for over an hour. I tried two emails. No response. Not even a receipt of my emails! This problem has never been resolved; now it has been over two years. This company is terrible.
Date published: 2017-07-14
Rated 5 out of 5 by from Great features, easy to install It works great. Can cool my small apartment in no time. Love the timer function. It is heavy to lug up old stairs, but that's to be expected...good quality built.
Date published: 2017-06-19
Rated 4 out of 5 by from Unit functions to meet expectations Ordering process was easy and it was good to have a tracking # to monitor. Unit arrived undamaged and quickly for cross-country shipping. Easy setup, instructions adequate. Currently using in heater mode in garage to bring temp up to comfortable level for shop work. Does a good job, but we haven't had outside low temp's yet this season. The unit is undersized as a heater for the garage space, but meets my needs at this point. Will be moved to a smaller bonus room over the garage for cooling next season. Like the portability. I would recommend this unit at this time based on limited experience. Good experience with Seller.
Date published: 2012-01-13
Rated 5 out of 5 by from I love this product I live in south Alabama, It gets hot , hot in the summer , and down in the twenties , at night in the winter. These units heat and cool very well. We leave them set on automatic, on those days when you need cooling by day , and heat at night , we have quite a few of those here. They are super energy effecient. I have wood floors , and ran 3/4 inch sch. 40 pvc through the floors , which works perfectly , to run the drain tubes in to. I am going to buy backup units , to have on hand for future use. These are excellent products.
Date published: 2012-01-26
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