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Rated 1 out of 5 by from Very Disappointed I purchased this for my husband who has a bad back. I received it within a couple of days of ordering. When I took it out of the box I discovered that it had been used. Apparently it comes direct from the factory. Under my shipping label was another shipping label to someone else .(I always remove my shipping labels before returning anything) The plastic that was suppose to be around the product was crammed in the box, cords were loose and not even tied up and some of the packing material was gone. You could look at it and see where someone had been sitting on the seat part. I returned it to Kohl's and will not reorder.
Date published: 2017-01-24
Rated 2 out of 5 by from The chair broke after 3 days After having used the chair maybe 3 times it started making a very strange noise (sort of screeching). I took it back to Kohl's and returned it. It might have been a defective unit. I wanted to give it another try but they had no more of these available. I purchased a different homedics massage chair for my mom a few months ago and so far it has been working well. I don't think I received a brand new unit, because the box seemed like it has been repackaged and the screw had a lot of scratches on.
Date published: 2017-02-15
Rated 3 out of 5 by from The delivery-spotless. The massage Great. The unit made a terrible popping sound and it was returned. Too loud to relax. Felt something might come to a grinding halt. Bought the upgraded version. Still waiting on delivery.
Date published: 2017-02-07
Rated 5 out of 5 by from Awesome Massage I've been using this product for 11 months. Awesome product to get deep tissue back massage. The only knock is that it doesn't massage your neck. The design needs to be altered at the top to provide access for a neck massage. Overall, I love it and use it a lot. Always turn the heat on to get the full experience.
Date published: 2016-11-24
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