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Rated 2 out of 5 by from Very disappointed in this luggage! I bought this luggage set a few months ago for a trip that I took last week. The largest piece was wonderful to fit all of my stuff in, but on the flight, it was damaged! Yes, the airline tosses luggage around, but the soft sides offer no support! The metal casing that the handle goes into was bent and now the handle will not come up, so I had to roll the luggage around without a handle all week. I am disappointed that it was so easily damaged, and I will be returning it and finding a better luggage set that has hard casing.
Date published: 2015-06-09
Rated 2 out of 5 by from Don't buy it! Bought this set. First time we used it, one of the wheels completely fell off the first day of a ten day trip. Found a Kohl's and carried the bag in, they refused to do anything to help us because we didn't have the receipt physically with us.
Date published: 2017-07-14
Rated 5 out of 5 by from Love the 360 degreee wheels. I loved the online experience. My product was ready for pick-up at a local Kohl's within 2 hours. I had special parking at the store. It was a great price and I was able to use a coupon too!
Date published: 2017-06-28
Rated 1 out of 5 by from Doesn't last! Luggage can be so expensive, but a good piece will usually lasts me 10 years. I travel a lot and really needed new luggage, so I started looking for spinner pieces. I saw these in the store and they "looked" nice, seemed to be well made, and the price was so good that I thought I was getting a bargain. I have been on 3 trips since my purchase and already the wheels are breaking down (not moving) and the zippers are temperamental. Admittedly, I use the full weight in my luggage, 50# for the largest piece, but those wheels should hold up to the maximum weight for more than 3 trips regardless. This set might be okay for a sometime traveler or if you travel in a car, but ... anything else ... expect to have to replace them next year.
Date published: 2015-10-16
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