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Rated 5 out of 5 by from Calphalon Contemporary Omelet pan set(12"& 10") These are great pans and I use them everyday, however when I received them the first time they looked like they had been used. The shipping box was not damaged but the cardboard around the pans was all torn up and the pans were chipped & dirty. I called customer service and explained my situation and the were very helpful and reordered the pans for me. I returned the original pans to a local Kohl's with no trouble. I received the new pans in a timely manner and they were fine. I think the quality of these pans are very good and they heat evenly. Thank you customer service for your help. Thank you to the Bullhead City Kohl's for being so helpful and nice!
Date published: 2017-02-26
Rated 5 out of 5 by from They stand by their lifetime warranty! Our 12" fry pan was beginning to show wear in the middle area of the pan and the non-stick surface was not what it used to be. Granted, this pan was about 6 or 7 years old, but hey, I thought I would see if Calphalon would honor their lifetime warranty. Well, I'm here to verify they DO stand by their product warranty as we just received a replacement pan today. We are definitely going to continue being Calphalon users! Absolutely recommend this company for a wonderful product and great customer service.
Date published: 2017-02-18
Rated 1 out of 5 by from Problem with outside of frying pans Purchased this combination fry pans recently and just noticed a chalky residue on the outside of the frying pans..  When I tried to wipe it off, grey chalk-like particles came off on my hands and on the paper towels I used to wipe them off.  After washing them in soapy water, I found the darker grey color that was on the frying pans when I purchased them was gone and in its place it was just silvery.  What caused this to happen?  Using them to fry food has been wonderful otherwise.  I am unsure whether we can continue to use them as is.
Date published: 2014-02-28
Rated 1 out of 5 by from Disappointment I purchased this set 3 years ago. Within a year, the non-stick surface was defective on one of the pans. I returned it to the store at which I purchased it and received another one in exchange. Now, within two years, both pans are similarly defective. I've had better luck with cheap non-stick pans from a discount store than with "Calphalon". I probably will not purchase Calphalon products in the future. It's a real hassle, not to mention the cost of postage, to have to return products for refunds.
Date published: 2011-11-15
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