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Rated 5 out of 5 by from Fantastic. I have COPD, so air quality is important to me. I have done a ton of research before committing to a specific air purifier. I realized the others out there said things like Hepa "like" Filters. I wanted an actual hepa filter for my needs. Others promoted "no change" filters. I wanted one that I can change to a new, clean filter and not clean off the air borne germs and pollen, only to reintroduce them onto my house. I committed to the Germguardian AC5000 exactly 1 year ago and still absolutely love it. It is fantastic!! I use it every night without fail.
Date published: 2016-11-11
Rated 5 out of 5 by from Great Customer Service 5-2-16 I called customer service because when replacing the filter my unit which had been running fine beforehand wouldn't turn on. I was immediately connected to a Service Representative who showed me how to trouble shoot the unit and discovered that a piece on the back door was missing probably damaged by being knocked over or something. The Rep. said she would find me one and mail it to me at no charge. In an age where they charge extra for everything and you are put on hold for infinite amount of time or passed around to different employees, this was a refreshing experience. Too bad all companies do not have this Positive Attitude in Customer Service. I rarely write reviews but felt they deserved the positive feedback.
Date published: 2016-05-03
Rated 5 out of 5 by from Awesome product! My husband has respiratory problems and this air purifier has been a huge help to his breathing. It really cleans the air. We have one in our bedroom and I just bought another one for our living room.
Date published: 2017-11-07
Rated 5 out of 5 by from It cleans the air. Have year round allergies. Since having the machine it makes having allergies liveable and breathable. Wish I could carry it around with me where ever I go.
Date published: 2017-11-26
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