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Rated 2 out of 5 by from Not My Favorite Bissell has fabulous customer service! They sent me this vacuum as a replacement for a broken sweeper. It was effortless. However, this vacuum was supposed to be an "upgrade" from my previous sweeper and I really don't like it. I do not have any pets so I don't know if it is effective for pet hair but for my use it just isn't great. We use it to vacuum around our kitchen table and kitchen floor after dinner. It doesn't get everything on the bare floor and it will not get in corners or against the wall. I have to push things off the wall with my hands in order to get it to clean. That's just yucky!
Date published: 2017-02-10
Rated 5 out of 5 by from Best one I've had This sweeper is fantastic, I love it! I have a large bird who drops feathers and throws food on the floor all day, and this works perfectly on our carpet and also the hardwood in the adjoining room. It also picks up all the cat hair from our cats, too. I still use an upright vacuum at least once a week, but this works perfectly for everyday in between vacuuming. I have tried Oreck and Sharp sweepers but neither of those worked half as well or seemed nearly as well designed and durable as this. Thank you Bissell, I'm so glad I tried this sweeper, I'll never use anything else!
Date published: 2016-05-28
Rated 1 out of 5 by from Bissell PetHair Eraser I am extremely dissatisfied with my Pethair Eraser, Model 23T6. I purchased it in July 2013, and the warranty is for one year. A couple of months ago (January 2015), I noticed the battery was not holding a charge for very long. I did everything right...I let it die before I recharged it, and left it charging overnight. The light turned green, but the charge would not hold. Now the charge will only hold for about 2 minutes. The booklet says the battery should last 5-7 years, but mine only lasted less than 1 1/2 years.
Date published: 2015-03-19
Rated 1 out of 5 by from Doesn't Work I received this as a gift from my Mom. I was so excited to get it, because I have two cats and one of them sheds a TON. I used it maybe three times before it stopped working. Every time I plug it in to charge it, the light turns green. So I know it's charged. But when I go to use it, nothing happens. No noise or anything. It's like it's completely dead when it absolutely shouldn't be. So overall I'm very disappointed in this product, which is upsetting because this would have been perfect for my little apartment.
Date published: 2016-06-16
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