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Rated 2 out of
5
by
IrmaR from
Lack of features
We ordered this set online and were disappointed that only the largest luggage expands; the other two do not. Also, only the two larger luggages have spinner wheels, the carry on does not. And the carry on is much smaller than the usual carry on and again, doesn't expand. The picture makes all the pieces look larger than they are. Will be returning.
Date published: 2017-09-13
Rated 2 out of
5
by
schome from
looks great, rolls poorly
This luggage looks nice and is probably durable. However, I bought it because it has 4 wheels and in theory can be pulled at any angle (360). Unfortunately this is not the case. After one trip of wrestling with it, it had wear marks on the plastic. If you pull it like the traditional two wheeler...there should not be a problem. However I bought it because I wanted that, and had plenty of two wheeled suitcases. I only used the middle size piece (20") , but returned the set.
Date published: 2013-06-28
Rated 5 out of
5
by
Nan29485 from
Good Product
I had been researching luggage for an upcoming trip and saw Chaps luggage in the store. I was impressed with the quality of the fabric, sturdiness of the luggage, spinner wheels, and the 10 year warranty. I was looking for spinner wheels for the ease of pushing the luggage because I have osteoarthritis in my knees, and this fit my needs very well. I ordered the 5 piece Alvaston set online and it was delivered nine days later. I am extremely happy with this luggage.
Date published: 2013-03-16
Rated 1 out of
5
by
HarrySahc from
Cheap luggage tore on first use
You feel like you're getting a great bargain with this but you get about what you pay for. The wheels are difficult to maneuver and the largest suitcase tore on the very first trip we took with it. It was really made very cheaply. Reaching out to Chaps they let us know that this set is actually made by Randa Luggage "by Chaps specifications". We have to file a claim with Randa to see what can be done. I would invest in a nicer set unless you plan to use this only 1 time.
Date published: 2017-02-05
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