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Rated 1 out of 5 by from Krups Customer Service Failed Me I bought this product, carefully unpacked it and set it up in a straightforward manner. It is plug and play. When reading the instruction manual, it shows a tiny little filter that goes in the spout. I did not see this part when I unpacked it and the recyling already picked up. I would have to have been able to dig through the trash. This has never happened to me before so either it wasn't there or it was packed in an obsure manner. I called customer service to send me the missing part and they told me I'd have to buy it. I think this is terrible customer service and I'd think twice before buying their product again. Other than that, it is a pretty pot. It is noisy.
Date published: 2017-04-06
Rated 5 out of 5 by from Excellent product! Very nice design, stainless steel, heats very quickly. I am very pleased with this product
Date published: 2014-07-15
Rated 5 out of 5 by from Attractive and functional Attractive kettle, but also functions well. I am a tea drinker so this kettle gets a lot of work. Holds a good supply of water (some are too small), the lid opens wide so filling is simple, and water boils fast. Have had a number of electric kettles - this is the most expensive and by far the best.
Date published: 2014-04-25
Rated 5 out of 5 by from My Krups tea kettle is awesome! Being able to have a cup of tea in less than a minute is simply awesome! I love the fact that it has a 2 year manufacture's warranty on it, unlike other famous brands.
Date published: 2014-03-01
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