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Rated 4 out of 5 by from Generally good product. I used one of these for over two years, close to 3 times a week, and it consistently produced good results. I recently developed a problem with the loaf pan. One of the mounts for the knead paddle has become loose and can be pulled out of the bottom of the pan. I have returned to the parts website 3 times in 3 months and it always says that the part is unavailable and cannot be ordered. Don't know where all the pans are since they are still selling new machines but I find the difficulty of obtaining a replacement bread pan frustrating.
Date published: 2015-07-01
Rated 5 out of 5 by from Best thing since sliced bread! So, I've had this machine for about 4 years. I'd had it for about 1-1/2 years when one of the paddle bearings on the 2.5 loaf pan went bad. I contacted customer service just to find out how/where I could buy a replacement plan. I was rather discouraged because I never heard back from them. But about two weeks later, I came home from work to an unexpected UPS delivery to my apartment--a complimentary replacement pan. Oh, and the machine itself is spectacular. I use it often for making dough for pizza or other breads that I bake in the oven, but I also use it regularly for the entire breadmaking cycle.
Date published: 2016-10-10
Rated 4 out of 5 by from Great features This is the second bread machine I have purchased, I love all of the features that this machine allows, especially the ability to make two types of bread at the same time utilizing the two pans. However the collapsible paddles have a tendency to separate from the unit during the kneading cycle. In fact one of my collapsible paddles broke and I'm unable to find a replacement one on any site. Over all out of the two machines that I own I must say that I really love this one the most. In fact it's the only one I use it is well worth the price.
Date published: 2015-01-16
Rated 1 out of 5 by from No replacement parts for collapsible paddles I'm reading on all bread machine sales sites that others are having the same problem I am -- the collapsible paddles break within a few months and there are NO replacement parts available from Breadman (or elsewhere). We may have gotten two dozen loaves, if that. When you spend $200 for a bread machine that has no option for replacement parts, it is NOT worth the money. Our last two machines were Breadman, so this is very disappointing. :(
Date published: 2015-09-18
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