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Rated 3 out of 5 by from missing peice I had it almost put together and discovered that one of the threaded casings in the wood was not there for me to screw the bolt into. I called and was told my only recourse was to order another one and return the one I had. I live an hour and a half from the nearest Kohls. It was suggested that I go to Home Depot or Lowes and see if they could help me. What has happened with QUALITY CONTROL!!!!! I do believe some compensation should have been offered if I have to spend my own money to fix it. I was also told that I would do a survey when I was done with the call, but I was disconnected. Obviously they didn't want negative feedback. I will say the overall quality of the product was good. Baskets were nice and easy to put together.
Date published: 2017-04-15
Rated 5 out of 5 by from Very impressed! Nice sturdy piece of furniture! Very easy to put together and looks great!
Date published: 2017-04-12
Rated 5 out of 5 by from Melody Stasiak I am very pleased with this item. I have just bought another
Date published: 2017-04-11
Rated 1 out of 5 by from poor design This storage tower is poorly designed. The baskets do not have smooth bottoms, so they scratch the wood shelves. If the shelves were spaced a little higher apart, there would be enough room to pad the bottom of each basket with felt to eliminate the scratching problem. A better idea would be to have the baskets attached to the sides on rollers so that they slide out like a drawer. I have had this product for one week, and it looks like I bought it used. I am so disappointed with this product, I would not recommend this to anyone.
Date published: 2013-07-28
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