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Rated 3 out of 5 by from All Good Except the Hand Tool I have used the Max Extract infrequently, but have been very happy with it each time I used it to clean carpeting. I have owned it for two years and tried the spinscrub hand tool for the first time yesterday to clean upholstery. The sprayer and the suction worked fine, but the brush did not spin. I checked the mode selector and tried it in both power scrub mode and gentle scrub mode and neither worked. I unattached and reattached all the parts and asked my husband to look at it. We could not get it to work. So, I would recommend the Max Extract for cleaning carpeting but not for anything requiring attachments.
Date published: 2017-08-02
Rated 4 out of 5 by from Works fine - poor bucket handle design Had several years, use 3-4 times a year. Cleans fine. The bail or handle on the collection bucket frequently becomes disconnected and it takes some time to get the spring back in place. The bail on the supply bucket occasionally pops off, and must be reinstalled for proper function. Cleaning quality - excellent. If I needed to use one more frequently, I'd get something else with better bails on the buckets.
Date published: 2017-08-18
Rated 1 out of 5 by from Leaks like a sieve. This shampoo vac has everything I needed. However, it leaks terribly; starting from the first time I used it. I bought it mainly for small cleanups and shampooing my couch because I have 2 dogs. The sprayer button sticks open and sprays water everywhere. I have to squeeze it so hard to turn it off that it feels like I'm gonna break it. Also water leaks out of the bottom of the vacuum and I have to put a towel under it to soak up the puddle while I'm using the hand attachment. I have been searching for a different shampoo vacuum and this hoover I have will find a dumpster to go in when I do.
Date published: 2015-02-15
Rated 1 out of 5 by from Dissappointed I bought this in July 2016. It has consistently in the back whenever it is in use. The leak has gotten worse to the point that I will not even use it anymore. Very dissappointed with this product.
Date published: 2017-07-25
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