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Rated 1 out of 5 by from Leaks like a sieve. This shampoo vac has everything I needed. However, it leaks terribly; starting from the first time I used it. I bought it mainly for small cleanups and shampooing my couch because I have 2 dogs. The sprayer button sticks open and sprays water everywhere. I have to squeeze it so hard to turn it off that it feels like I'm gonna break it. Also water leaks out of the bottom of the vacuum and I have to put a towel under it to soak up the puddle while I'm using the hand attachment. I have been searching for a different shampoo vacuum and this hoover I have will find a dumpster to go in when I do.
Date published: 2015-02-15
Rated 4 out of 5 by from Works fine - poor bucket handle design Had several years, use 3-4 times a year. Cleans fine. The bail or handle on the collection bucket frequently becomes disconnected and it takes some time to get the spring back in place. The bail on the supply bucket occasionally pops off, and must be reinstalled for proper function. Cleaning quality - excellent. If I needed to use one more frequently, I'd get something else with better bails on the buckets.
Date published: 2017-08-18
Rated 2 out of 5 by from Low quality parts i bought this about a year ago. The 2nd time the upholstery hose was used the handle broke and water just pours out. Within 6 months the green pin broke, on the brush block, preventing them from spinning and cleaning. The handle on the clean water tank doens't stay in place so the water tank falls off or won't connect. And the tank also leaks when in place and leaves a trail of soapy water.One of the clips that holds dirty water tank also broke off. All in all, the only thing that consistently works is the water ( when tank is held in place) and suction, which I could have gotten from a much cheaper carpet cleaner. 
Date published: 2014-02-09
Rated 4 out of 5 by from Cleans and extracts very well I have had the cleaner for almost a year now and I am still very happy with the performance. It cleans the carpets and extracts the dirty water. I am embarrassed at the color or the dirty water, bur it just shows how much dirt the cleaner can get out of the carpet. I do clean the machine after every use and check the brushes for collected hair and fibers. It is easy to do and just part of carpet cleaning. I have used the hose and hand held a few times and it has worked well. The hose can hold some water, so a towel handy helps control the dribbles.
Date published: 2017-04-25
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