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Rated 2 out of 5 by from Very disappointed I bought this a little over a year and only used maybe 10 times. I loved how it picked up and the power it had and how clean my furniture and carpets would get. Im disappointed that for only having it a little over a year it has quit it started smellingg like it was burning then it stopped working and there's only a one year warranty on it and to get it fixed would be more than what I paid for it. The only other thing that went wrong with it was the valve where the cleaner goes started leaking other than this major problem i loved it, but im disappointed it only lasted me over a year.
Date published: 2017-04-04
Rated 1 out of 5 by from Great machine but it leaks I have had this machine for less than a year and it pulls up the dirt. The only problem is that now it leaks. When I use the hose to do the stairs, water leaks from beneath the machine soaking the carpet. I checked all the connections, referred to the booklet and I couldn't find where I did anything wrong. The next time I used it to clean the floor carpet, water/cleaning solution was leaking from the back of the container running down the back of the handle. Again I referred to the booklet, pulled out of the tank and reset it. Still leaking. I will not own a Hoover again
Date published: 2017-04-08
Rated 4 out of 5 by from Cleans and extracts very well I have had the cleaner for almost a year now and I am still very happy with the performance. It cleans the carpets and extracts the dirty water. I am embarrassed at the color or the dirty water, bur it just shows how much dirt the cleaner can get out of the carpet. I do clean the machine after every use and check the brushes for collected hair and fibers. It is easy to do and just part of carpet cleaning. I have used the hose and hand held a few times and it has worked well. The hose can hold some water, so a towel handy helps control the dribbles.
Date published: 2017-04-25
Rated 5 out of 5 by from No streaks, no stains! Great machine. I realize now I was using it a little wrong the first time around (over-saturating my carpet in places) but there is a great Hoover video on youtube on how to use it (or any other Hoover Carpet Washer). Even though I over saturated, the carpet dried nicely and evenly, and there were no marks or stains left to suggest my uneven application. I had a similar machine in the past, where the soap had to be mixed in with water; I have to say I really appreciate the separate tanks! I also love that it uses very hot water. For me, a carpet washer is a definite must in the house; we have a lot of rugs and now, also carpet flooring, so I am happy to have found this solution!
Date published: 2017-04-03
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