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Rated 1 out of 5 by from Plastic Gears Failed I bought this blender a couple of years ago to replace a traditional blender for soups and sauces. I don't use it very often and now the plastic gears have stripped. I'm left with the accessories that are useless without the Smart Stick. I've since read reviews from other sources which mention that the plastic gears are prone to failure. This Cuisinart appliance was not a cheap purchase and its performance was highly rated by Good Housekeeping. I expect something at this $ level to last for many years and I'm reluctant to buy a replacement immersion blender if they all use plastic gears.
Date published: 2015-01-21
Rated 1 out of 5 by from Chopper does not work! I have purchased 3 of these smart stick blenders and the first 2 were great but they changed the design and added a safety button which makes it hard to use, and it appears they changed the blade on the chopper because it no longer works. I emailed Cuisinart customer service and instead of communicating with me about the issue, they sent me another blade. I tried the blade and it makes no difference. I emailed them again and told them it did not fix the problem, that was 3 days ago, and I haven't received any response. I wouldn't recommend this product because the chopper does not work.
Date published: 2016-11-23
Rated 2 out of 5 by from Inconvenience The Blender works really well, however, it has a unlock button at the top which makes it inconvenient to use. Unlock button is unnecessary, every time you let go of the power button and want to turn it on again you have to keep pressing the unlock button. Cusiniart products are usually great but this was pouring designed and doesn't take the customer in mind. This products should be redesigned.
Date published: 2017-09-16
Rated 5 out of 5 by from I love this I have a few Cuisinart products and I have never been disappointed. No difference here. I wish I bought this sooner. I have had this a few weeks and I use it all the time. It handles my big pot of sauce as well as a small portion of gravy. I have also used it to make smoothies. My 12 year old also uses it for smoothies and she loves it. As long as you use it correctly (read the directions) you won't have food all over the walls. My only wish is that is was rechargeable for a better ease of use. Otherwise LOVE IT!!!!
Date published: 2011-11-02
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