Rated 1 out of 5Â by robin805 Broken after only one use!
I used my Hoover MaxExtract Carpet Washer, model FH50220,once right after purchasing it then stored it indoors afterward. I was pleased with the initial results. I brought it out to clean my carpets before Christmas this year and the clean water/solution tank plug fell out and will not hold water or detergent. So disappointed with the quality of the machine, I purchased it because I trusted the name...never again. I went on the website to purchase a new clean water/solution tank and of course they are out of stock....must be a common problem!
Rated 1 out of 5 very disappointed
We bought th Hoover deep extract in July of this year. Used it once before the brushes stopped spinning. I vacuum twice before I use the machine to ensure removal of pet hair. I have twice wrote to customer support stating my displeasure. All I ever receive in return is some auto-scripted response telling me to take it to a repair service. I do not think I should have to drive twenty miles to drop off the unit and have them repair it. Again, I used it one time only! Seeing that I am an internet sales manager and am fully aware of the importance of good reviews and customer satisfaction, I am being for someone at Hoover to do the right thing and replace this unit.
Rated 1 out of 5Â by busymomof4 Don't waste your money or time!
I have had this cleaner for just over a year now, and have had nothing but trouble with it. At first I did not feel like the upright cleaner sucked up enough water from the floor, so I would end up on my hands and knees using the hand tool. It took hours to shampoo one room. The solution tank has always had a small leak, but now the unit is also leaking from the dirty water tank. I finally realized today that the problem is now in the way I am using the cleaner, but the cleaner itself! I am tired of cleaning up after this shampooer, I wanted everyone to know that they should save their money and buy another brand!
Rated 1 out of 5Â by sowhatnow Worst Hoover ever
The new design for the tank makes it impossible to clean; there are too many plastic "baffles" or pieces all over the place and the dirt just collects in the corners. Â After one use the carpet cleaner looks gross. Â In addition, it only picks up a fraction of the water that it put out...making the carpet wetter and longer to dry. Â
Hoover used to make a good product. Â I hope they will at least make a tool that can clean the gross mess inside the tank. Â when I call for help on this, I was told "if you soak it in soapy water..." Â ;yeah, a day later it's just as gross.
Oh, and I had to return the first one because it leaked at the first use.
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