Rated 2 out of 5Â by Liddy One side great, other side terrible
I also bought this machine excited about using the hot water dispenser for a variety of things. The water comes out with a terrible odour and taste and I am guessing it comes from the other side where the coffee is made. I could not drink tea made with the hot water dispenser. It was a waste of $$$ as this feature is not used by my family because of the off taste. I would not recommend it and would be more than happy to return the product for a regular sized coffee machine.
Rated 4 out of 5Â by Courtney Love this product!!
Our family loves this product. We use it religiously, especially the hot water dispenser. Unfortunately, this product is now leaking. We have tried a few things to get it to stop leaking but it continues to get worse. We have finally unplugged it and stopped using it because of the water issue. I will say we never had any bad tasting water. Could someone from cuisinart please confirm if this is an ongoing issue. We have had this product just over a year. I would love to be able to get it fixed, but fear purchasing a new one that this issue will just happen again.
Rated 2 out of 5Â by hoth2olover I love this machine but has a serious design flaw
DO NOT BUY! this is a fantastic machine and I loved it originally but it was a serious design flaw. I am now reading countless reviews as confirmation that it is not just a singular situation. Makes great coffee, very hot coffee and hot water dispenser concept is a dream for tea, oatmeal, noodle soups...and much safer for the kids than a kettle.
However, the water dispenser imparts a terrible flavor to the water. I have cleaned repeatedly with copious amounts of water, and vinegar solutions to no avail. The water does not sit in the dispenser for any length of time so it is not that it's stagnant. It must be possible to make this idea work though....consider a kettle that can sits for days and days without water being emptied with no ill effects???
I am quite disappointed but the taste is so strong that it is not possible to use.
Please fix Cuisinart...I love this model but it is unusable in it's current form.
Rated 4 out of 5Â by Bill Great product, love the features! One defect tho.
What sold me on this model is the hot water dispenser. I'm the only one in my family that drinks coffee, but we all drink tea, hot chocolate, etc.. so I'm really happy with the hot water dispenser instead of having to boil it or microwave water to heat it up for tea.
There is a defect with this model though, sometimes water leaks out from the seam underneath where the hot water is dispensed. It only does it if you put any pressure on the front of it. However, because I store it at the back of the counter which has cupboards directly above it, I move it forward when I make coffee (to be able to open the top flap), and when I'm done, I push it to the back of the counter again.
The reason I know this is a defect is because I returned my original purchase to the store and got a replacement, and this one does the same thing.
Other than that, this model is awesome!
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