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Rated 1 out of 5 by from Feeling ripped off! Like other reviewers, I'm feeling ripped off. If a manufacturer knows of a recurring problem, WHY NOT FIX IT? I have my mixer for 5 years but probably use it only 4-6 times a year for very specific recipes where the dough hook is needed. I did pre-read all of the use and care literature because, for me, this is a huge investment. The dough hook is dishwasher safe and I only wash it on the top rack. Why then does the coating come off? I'll tell you why; it's so Kitchenaid can make money off of the consumer every year or two! C'mon Kitchenaid, you can do better! Make the hook without the coating or I will consciously avoid buying ANY of your products in the future!
Date published: 2016-12-12
Rated 1 out of 5 by from Chipped enamel! Like so many others on here, my dough hook has a lot of chips in it! I can't believe the product is poorly made and so many of us are unfortunately eating this enamel. When will kitchen aid improve upon this???
Date published: 2016-12-10
Rated 1 out of 5 by from paint is falling off my dough hook As many others i have also experienced the paint chipping off. I bake bread about 2-3 times a month and have used it for about 1-2 years. My main problem is getting paint chips in my bread. there is about 2-3 square cm of paint missing on the hook. I assume it is in my stomach now. I expected higher quality of a machine in this price range.
Date published: 2016-11-30
Rated 2 out of 5 by from Yet another chipped dough hook I love my Kitchenaid mixer but like apparently many people have the chipping dough hook problem and I do to. I already contacted Kitchenaid and was told by email that I can buy a new one from them. I don't like that ALL the replies from Kitchenaid shown here ask you to contact them. it sounds like something will be done for you, right? In my case I received no joy...just buy another dough hook and move on consumer! After spending over $250 on my mixer I am like a "captive consumer" and I have to cough up money every couple of years for a new dough hook!
Date published: 2016-09-17
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