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Rated 1 out of 5 by from Feeling ripped off! Like other reviewers, I'm feeling ripped off. If a manufacturer knows of a recurring problem, WHY NOT FIX IT? I have my mixer for 5 years but probably use it only 4-6 times a year for very specific recipes where the dough hook is needed. I did pre-read all of the use and care literature because, for me, this is a huge investment. The dough hook is dishwasher safe and I only wash it on the top rack. Why then does the coating come off? I'll tell you why; it's so Kitchenaid can make money off of the consumer every year or two! C'mon Kitchenaid, you can do better! Make the hook without the coating or I will consciously avoid buying ANY of your products in the future!
Date published: 2016-12-12
Rated 1 out of 5 by from Wire Whip Attachment Leaves a lot to be desired I am with ALL of the others who have had issues with this attachment. I can see that the breaking prongs is an issue for a lot of people and I HAVE sent an email to Corporate with my discontent about this accessory. I'm on my 4th replacement of this part and the cost has doubled since the first replacement. Very disappointed in this part and when I go to purchase a new mixer in another year, I'll go with another manufacturer and possibly just spend more on a commercial version as I'm adding to my cost every 6 months with this mixer anyway. Wake up KitchenAid...your customers are not happy.
Date published: 2016-12-15
Rated 2 out of 5 by from Yet another chipped dough hook I love my Kitchenaid mixer but like apparently many people have the chipping dough hook problem and I do to. I already contacted Kitchenaid and was told by email that I can buy a new one from them. I don't like that ALL the replies from Kitchenaid shown here ask you to contact them. it sounds like something will be done for you, right? In my case I received no joy...just buy another dough hook and move on consumer! After spending over $250 on my mixer I am like a "captive consumer" and I have to cough up money every couple of years for a new dough hook!
Date published: 2016-09-17
Rated 1 out of 5 by from Chipped enamel! Like so many others on here, my dough hook has a lot of chips in it! I can't believe the product is poorly made and so many of us are unfortunately eating this enamel. When will kitchen aid improve upon this???
Date published: 2016-12-10
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