Rated 1 out of 5Â by MrsFitzVT Terrible product
This purchase has been a nightmare since it was delivered. The UPS driver left a note that the package opened on his truck. There was some damage but we opted not to complain because the parts damaged would not effect the way the bed would be put together and because you wouldn't be able to see the damage once the mattress was on. There was a part missing and South Shore was able to send another part - but it took about 10 days to receive it. We have followed the instructions, step by step and the platform is not lining up. The drawers aren't worthy of much more than a pair of socks. It looks cheap. I will never purchase a product designed by South Shore ever gain. Complete disaster! Rating it as poor was being nice.
Rated 1 out of 5Â by KCBMinWA Cheap! Broken within 2 months.
Maybe it was a bad idea in general to order a bed online. It came in a hundred pieces. Once we finally got it together, it looked all right but could tell it was of low quality. In less than 2 months, the support beams above the drawers have broken and the bed is sinking in, so now we have to kind of lift up the bed to open the drawers. My husband and I each weigh under 160 pounds, and have never stood up on the bed much less jumped on it, so there is no reason our queen sized bed should be falling apart so quickly. I have put in a claim with South Shore, but I'm not even sure what I want from them. Getting my money back would be great. They could send me replacement boards, but then we'd still have to take the whole bed apart to get the new boards in there and still have a very low quality bed... oh and by board, I mean really cheap particle board. Stay away!
Rated 1 out of 5Â by Mekmek NOT WORTH THE PRICE
I would not recommend this product. I read the reviews prior to making the purchase and wish I would have listened to the negative ones. I am not pleased at all.