Rated 5 out of 5Â by ImWiccan I loves this product
I became a coffee hound in Italy. I love my burr and grind, as it makes me my strong, hot coffee all day long. I did purchase it in 2001 (?), and I have have had four, and they have all been replaced, this one has not. It has recently started leaking from the bottom, still makes my coffee, but leaks from a front side. I called customer service at Cuisinart, and they told me they wouldn't repair it or referre me to a shop that could, they said I would have to buy a new one, since mine was out out warranty and no one would bother to help me. If I knew what to do I would take a look, as I just re-built our wood pellet stove and now we have heat!
Rated 5 out of 5Â by Frank25 Brews fresh, strong as you like coffee
We've had the previous Grind-n-Brew model for over ten years - the switch in the motor finally went for the grinder, so we decided to try the new model with the Burr grinder. Because we've had a similar coffee maker, the set-up was easy - similar to the other model. I liked that you can add a half-pound of coffee and it used whatever it needed, rather than measuring that out every morning. However, the first go on the medium brew setting for a whole pot was so strong that it was more like espresso (and used a ton of coffee). The settings allow you to adjust the strength and the number of cups, so with a little experimentation over the first few days, we figured out how to make it like we prefer (and used about the same amount of coffee that way). The thermal pot is excellent and a great upgrade from the glass pot - coffee stays hot without burning and tastes better--but the pot is a bit harder to wash. Clean-up is needed daily to keep it running smoothly - but no different from the previous grind-n-brew models. Overall I'm really happy with it.
Rated 5 out of 5Â by BtPowers Excellent coffee, even after 4 years
My wife and I bought this coffee maker after our previous one failed shortly after moving into our new home. I was concerned with the maintenance initially but have found that I only need to clean out the grinder portion once a week if that. I drink 2 pots of coffee at home per day and have never been disappointed, friends and family always comment how good the coffee is. I'm very happy to see that they're still being sold, I'll purchase another one when this one finally fails. It was the most expensive coffee maker we've ever purchased, but considering how long it's lasted, it's been well worth it.
Rated 3 out of 5Â by RNSusie Great features - BUT, carafe leaks
The first one I bought approx 2 yrs ago - grinder broke (despite regular cleanings per manufacturer instructions). Thanks to Kohl's excellent customer service it was replaced no problem. After the first cup is poured the stainless carafe leaks with every subsequent pour unless you barely trickle the coffee out. !st unit had the same issue. I've spoken to Cuisinart and they claim there are no other complaints about this problem - odd that I ended up with the only 2 pots in the world to leak! For the $$ of the unit you think they could fix this issue!