Rated 5 out of 5Â by BtPowers Excellent coffee, even after 4 years
My wife and I bought this coffee maker after our previous one failed shortly after moving into our new home. I was concerned with the maintenance initially but have found that I only need to clean out the grinder portion once a week if that. I drink 2 pots of coffee at home per day and have never been disappointed, friends and family always comment how good the coffee is. I'm very happy to see that they're still being sold, I'll purchase another one when this one finally fails. It was the most expensive coffee maker we've ever purchased, but considering how long it's lasted, it's been well worth it.
Rated 3 out of 5Â by RNSusie Great features - BUT, carafe leaks
The first one I bought approx 2 yrs ago - grinder broke (despite regular cleanings per manufacturer instructions). Thanks to Kohl's excellent customer service it was replaced no problem. After the first cup is poured the stainless carafe leaks with every subsequent pour unless you barely trickle the coffee out. !st unit had the same issue. I've spoken to Cuisinart and they claim there are no other complaints about this problem - odd that I ended up with the only 2 pots in the world to leak! For the $$ of the unit you think they could fix this issue!
Rated 5 out of 5Â by ImWiccan I loves this product
I became a coffee hound in Italy. I love my burr and grind, as it makes me my strong, hot coffee all day long. I did purchase it in 2001 (?), and I have have had four, and they have all been replaced, this one has not. It has recently started leaking from the bottom, still makes my coffee, but leaks from a front side. I called customer service at Cuisinart, and they told me they wouldn't repair it or referre me to a shop that could, they said I would have to buy a new one, since mine was out out warranty and no one would bother to help me. If I knew what to do I would take a look, as I just re-built our wood pellet stove and now we have heat!
Rated 3 out of 5Â by martks Looks nice, but coffee not hot or strong enough
I love the looks and the idea of this coffee maker, but the coffee is not very hot to begin with and I don't think the carafe keeps the coffee as warm for as long a time as other carafes I've used. Also, the strong setting for the coffee strength is not strong enough. We have to "fool" the machine by setting it to 12 cups but only putting 10 cups of water in. The bean grinding process is very loud, but that is to be expected.
When we use high-end coffee beans and filtered water, the coffee is delicious! Just wish it was hotter.