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Rated 3 out of 5 by I loved this coffeemaker until it quit working. I purchased this coffeemaker and loved the way it performed until it just recently stopped working. I made one pot of coffee and went to make another pot the following day and nothing! The saddest part is I only used it on Saturday and Sunday. The rest of the time I drank my coffee on the way to work and didn't brew a pot at home. I purchased this either one or two years ago so I do not feel I got my money's worth out of it. I am thinking it was one year ago. Will have to get my receipt out and check for sure. Will be attempting to get a replacement thru their 3 year warranty. Purchased online at Koh'ls. 11/06/2012
Rated 1 out of 5 by Disappointing This coffee maker has never worked for me. It just basically makes brown water. I've tried everything, changing coffee brands, grinding my own coffee beans, putting more coffee in, changing different filters, etc. and it never comes out right. I'm disappointed because I love the look of it and I own many other cusinart products which I love. I even emailed the company to ask if they had any way of fixing it or any recommendations and of course I heard nothing back from them. Maybe I just got a dud because I see no one else had this problem. I threw out the packaging and reciept so I'll just take it as a loss.. :( 07/16/2011
Rated 4 out of 5 by Makes a good cup of coffee We have tried a lot of coffee makers, we used to have this one so i got it again and very happy we did. its easy to use, the only thing i wish is i would not have not gotten the glass pot and got the thermal one - so i bought a really good Thermal Pot and pour the coffee in that. But overall a good coffee maker. 09/29/2016
Rated 3 out of 5 by great looking, showerhead doesn't work Though this unit looks great, it doesn't perform as expected. I get compliments on the coffee it makes, so I'm torn rating this as an average coffee maker but it really is. The coffee temp is lower than it should be- when I pour a cup and add cream, forget about it. Coffee temp is down and must be consumed immediately to enjoy. Who drinks coffee like that?? Pouring the water into back corner reservoir is difficult. I've seen other units w/ an easier-to-fill design. Last but not least, the showerhead does not work properly- all of the water comes out of center hole only w/ occasional dribbles from other holes. Though this is a 12-cup coffee maker, making more than 8 cups will leave dry grounds behind since the ground mound will be basically flat. That is unacceptable. 09/18/2016
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