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Rated 3 out of 5 by from It used to work wonderfully.... I bought mine about three years ago. It worked like a dream until suddenly, it didn't anymore. Apparently, there is a clog in the line somewhere. I bought a new filter and changed it, thinking it would help. So far, no good. It also makes the same grinding noise as another poster said their's did, because of the clog. It get's hot like it should, it just isn't pushing steam. And it's driving me nuts because I want it to work so badly. If anyone out there has any tips on how to fix the issue, I would surely appreciate it. Like I said, it was fantastic (I've got 6 kids, including 4 teens, a preschooler, and a toddler....can you say sticky messes???). I used it 3x's a day, everyday, because it was so quick at cleaning. This thing cut thru bubble gum and Sharpie marker on linoleum. If I can't fix the issue I'm having, I'll have to replace it. I miss it : (
Date published: 2012-04-15
Rated 4 out of 5 by from Pet Safe This is the second type of steamer I have owned, and am very happy with Bissell. The mop is easy to use, does a great job and the fact of no chemicals is a plus having a dog.
Date published: 2013-07-01
Rated 5 out of 5 by from So Easy!! I love my steam mop! It's easy to use and I feel like my floors are cleaner when I use steam. No soapy residue! No harsh smells! Just steamy clean!
Date published: 2012-02-01
Rated 5 out of 5 by from simple to use Have had this for a few years and always worked great. Had to replace the water filter one time. Cleans the floors fast and easy.
Date published: 2012-03-08
Rated 1 out of 5 by from Did not like this mop I loved the vintage look and color of this mop, and thought I would take a gamble knowing the reviews were mixed. I used it once and packed it back up to return immediately. It was hard to push, difficult to hold down button for steam, and he cord was really short. I did however buy a power fresh bissel steam mop, and I love it! It's the easiest mop to use!!
Date published: 2015-02-06
Rated 5 out of 5 by from this product does exactly what it says it will do. so easy love love love it. easy to use. takes less time i do tile floors, stone floors and laminate floors no problems.
Date published: 2012-02-02
Rated 4 out of 5 by from I love this product I have had this for quite awhile and I still am very pleased with it. My kitchen and bathroom floors feel and look so much more clean to me and I feel good about not having to use a cleaning product made up of chemicals.
Date published: 2013-04-20
Rated 3 out of 5 by from No steam I have had my steamer a number of years. The filter went bad and smelled really bad. So I ordered a new filter. Now I can't get it to steam, I removed the bottom and stuck a paper clip in the little hole to clean it our, and still doesn't steam. So now I have 2 new filters and no steamer
Date published: 2015-08-10
Rated 5 out of 5 by from mop head too big This Bissell steam mop does the job and is easy to use. I couldn't mop around the bathroom because of the large mop head.
Date published: 2016-08-16
Rated 1 out of 5 by from This product is great WHEN it works I've had a Bissell steam mop in the past, when they first came out. When mine finally died, I decided to get another because I liked it so well. The new/improved model is far from that description. I ended up returning the mop twice because of the relentless knocking nosie that was only supposed to occur the first time the product was used. In any event, I'm now trying the Enviro Steamer and will be happy to share an update after assessment.
Date published: 2011-10-12
Rated 1 out of 5 by from Doesn't steam anymore This product worked great for about a year. It just makes a loud grinding noise now when I try to use the steam feature. Another throw away item. I have a Bissell carpet cleaner and really like it. I'm rethinking Bissell products.
Date published: 2012-04-09
Rated 5 out of 5 by from Great product Great product... makes moping easy. Water seems to be more than plenty for the rooms I mop ( kitchen, laundry room, 2 landings, 3 small bathrooms). floors appear just as clean as moping.
Date published: 2012-05-28
Rated 1 out of 5 by from Disappointed in this product This mop quit working when the warranty ran out. Worked great until then. I have bought lots of Bissel products and was very satisfied with all but this one. Not worth the money.
Date published: 2012-01-31
Rated 5 out of 5 by from I would recommend it highly.................... This was the first steam mop i ever owned,i compared it to several mops and i love it.Its everything i would expect from Bissell.Its done everything that i have ask it to do.
Date published: 2012-01-31
Rated 5 out of 5 by from Steam Mop I absolutely love this steam mop. It works extremely well. I ordered one for my daughter as a gift. However, I was disappointed in the shipping. I was supposed to arrive by Dec. 9th, I called on the 10th and it still had not shipped. Customer service took my phone number and said they would call me back. They never did. It is now the 16th and it still has not arrived. I am sure it will get here eventually, and my daughter will be excited as she really wanted one....but I'm just disappointed in the shipping and customer service.
Date published: 2013-12-16
Rated 2 out of 5 by from not effective Although this product had some nice features like swivel head and being light-weight, it did not work effectively. It left more water behind than I desired and did not seem to steam properly. It would not be good on wood floors due to the amount of water left behind. It also left streaks on vinyl flooring. I have other bissel products that work well so I was disappointed with this steamer.
Date published: 2011-08-14
Rated 4 out of 5 by from Love my steam mop, Deep Clean, SpotBot, and ProHeat I found mine at a thrift store, sorry for not buying new but I'm on a tight budget. I figured for the price if it didn't work who cares 'cause I see it as a donation to the company selling it. The reason why I'm posting this is to say after having it for over a year and it was clearly used awhile prior to my purchasing it. It works like a champ. My roommate who is hard on everything and breaks stuff uses it and my floors are always clean and bright and no streaks. Thought he did break my Bissell Pro Heat carpet cleaner which is over 10 years old. I will be taking that to the repair shop and having it fixed to give it to my mom. I also LOVE my SpotBot which I found at the same thrift store. I cannot understand why people give these away. I have terribly cheap carpet in my apartment and it mats the only thing that brings it back up is the Carpet cleaning machines I've listed. The SpotBot is a life saver when my ProHeat died we used it for a month before settling on this DeepClean Premier Pet Deep Cleaner. With 2 cats and one who has been know to go outside the litter box and both will have a hair ball issue once in awhile. You have to have all of these machines in your home in my opinion. I was in a department store and they tried to sell me a competitor but when they told me it's brushes are rotating like a washer all I could think of well 6 brushes can break easier than 1 or two. How will I get the lift from brushes rotate in circles and not brush the carpet like Bissell does.
Date published: 2013-09-23
Rated 5 out of 5 by from Over 8 Years I can not live without this mop. Nothing but wood floors in my house and it works like a charm. My mop is over 8 years old and still going strong. I just ordered a new one for my son's apartment and I have recommended this product to my family and friends - everyone agrees that it is a swell and very well made steam mop.
Date published: 2013-05-15
Rated 1 out of 5 by from the worst. I bought this steam mop from t.v. it never steamed. and all it did was leave lots of water. I didn't use it in time or I would have returned it.I love all my other Bissill products. I don't understand why you have to keep the trigger on at all times,that just leaves water but no steam.If you can tell me what to do i'll try it.like I said I only use Bissill products,and am very pleased with everything but this.I want buy from t.v. again.
Date published: 2012-06-03
Rated 5 out of 5 by from Love my mop I have had this mop for several years now. I still love it. It does a great job cleaning my floors without the worry of using chemicals in my home. I have replaced the mop pads twice and kept the water filters up to date. Def recommend this for any household.
Date published: 2014-08-15
Rated 5 out of 5 by from Love it I love my steam mop! This is my second mop - the first one broke at the ball joint when it was knocked off a step onto concrete - not exactly what the mop was built for, so I'll take the blame for that one. I tried living without it for months, but missed it on a daily basis and finally found a great deal on a new one. When I walk barefoot on my floors, I can easily tell if it was mopped with the steam mop or with soap and water. The steam mop feels sooooo much cleaner! It does leave light streaks on my wood laminate floor (visible at an angle with the right light, but not straight on), but it's worth the clean to me. A quick towel-dry (with my feet) takes care of the streaks if I'm really worried.
Date published: 2012-02-21
Rated 5 out of 5 by from love this steam mop I had one that finally died after 14 years, loved the first one and love the replacement. My floors always look and feel so clean after mopping with the Bissell steam mop. I can't imagine anyone being disappointed with this mop.
Date published: 2015-08-17
Rated 5 out of 5 by from The Steam Mop cleans everything outstanding Previously used a four year older model which wasn't doing the job; upgraded to this model the steam picks up all stains even the ground in hard ones that I uses to have to scrub by hand with a brush.
Date published: 2014-01-13
Rated 1 out of 5 by from Steam Mop™ 18677 I have had 2 in the last 3 years and now again it doesn't work at all. They don't last. You are lucky to get 2 years out of them probably less with more regular use.
Date published: 2014-01-06
Rated 1 out of 5 by from brand new machine and it leaks all over The machine leaked the very first time used. I already returned the machine to the store.
Date published: 2012-01-31
Rated 4 out of 5 by from water runs straight out of the bottom When I purchased this, I loved it! I had only used it a few times and I let my brother borrow it. After he returned it, I tried using it and the water leaked out. I tried again and while it was heating up, all the water ran out on the floor. Please tell me what to do. I would really like to keep it. Thank you.
Date published: 2012-06-14
Rated 5 out of 5 by from This product is lightweight and easy to use. I have a lot of tile flooring in my home, and I was so impressed with this steam mop. It was easy to put together and so easy to use. But most of all, I was confident that my floors were being sanitized, and without harsh chemicals. I bought this steam mop for my sister some months ago, and she loved it so much that I knew I needed to have one also. I am glad I bought it.
Date published: 2011-08-12
Rated 5 out of 5 by from Best device EVER for cleaning floors! The reviewer who didn't get any steam must have just received a lemon! This is the best invention to come along for floors! No detergents, no scrubbing--just steam them clean. I vacuum first, then steam, and my floors look great. It's so quick and easy, I can hardly believe it. So much better than a mop, bucket and detergent! Tried other brands-liked this better.
Date published: 2011-07-05
Rated 5 out of 5 by from Great for smaller areas I love the Steam Mop. But one needs to have extra mop heads. The steam makes the mop wet and one ends up pushing a dirty wet mop head around unless you use it in a small area or switch to clean dry mop heads. Our kitchen/eating area has over 250 sq. ft of ceramic tile and I need 2 mop heads to do all of it.
Date published: 2014-03-21
Rated 5 out of 5 by from cleans bathroom, kitchen, hardwood - everything I bought this to sanitize floors for my little baby who would be crawling soon, and I was pleased with it right away. Baby is now almost sixteen and I'm still using the mop - mostly to clean my elderly mom's house. Very useful and very appreciated.
Date published: 2015-09-05
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