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Rated 5 out of 5 by Love it I love my steam mop! This is my second mop - the first one broke at the ball joint when it was knocked off a step onto concrete - not exactly what the mop was built for, so I'll take the blame for that one. I tried living without it for months, but missed it on a daily basis and finally found a great deal on a new one. When I walk barefoot on my floors, I can easily tell if it was mopped with the steam mop or with soap and water. The steam mop feels sooooo much cleaner! It does leave light streaks on my wood laminate floor (visible at an angle with the right light, but not straight on), but it's worth the clean to me. A quick towel-dry (with my feet) takes care of the streaks if I'm really worried. 02/21/2012
Rated 1 out of 5 by This product is great WHEN it works I've had a Bissell steam mop in the past, when they first came out. When mine finally died, I decided to get another because I liked it so well. The new/improved model is far from that description. I ended up returning the mop twice because of the relentless knocking nosie that was only supposed to occur the first time the product was used. In any event, I'm now trying the Enviro Steamer and will be happy to share an update after assessment. 10/12/2011
Rated 2 out of 5 by not effective Although this product had some nice features like swivel head and being light-weight, it did not work effectively. It left more water behind than I desired and did not seem to steam properly. It would not be good on wood floors due to the amount of water left behind. It also left streaks on vinyl flooring. I have other bissel products that work well so I was disappointed with this steamer. 08/14/2011
Rated 5 out of 5 by screw loose? Bissell steam mop 1867 I have had my Bissell steam mop cleaner (model 1867) for years and love it. I don't use it all the time but I recently moved and started it up and steam came out the side (side opposite the electric chord) instead of out the bottom. Have I lost a screw on the right side? There is a hole but I am not sure if it has always been there or whether a screw fell out. It is probably time for me to change the filter but I need to know if I need a new screw. I've looked at all the pictures and not one of them show that angle. There is also no blow-up diagram of the mop I can find. Could you please let me know the answer and where to find the info. thanks. 09/02/2012
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