Rated 1 out of 5Â by Bonan Very disappointed
This may be the most disappointed I have ever been in a purchase. I unpacked and assembled the machine following the instructions. Turn it on to start vacuuming and the suction was so poor it would not pick up a single thing. Shut it down and went through all the trouble shooting tips to no avail. While going through the trouble shooting multiple times I have to say I am not impressed with the design and can see why the suction is nonexistent. I am not sure where the air powered floor turbo brush derives its name but the brush would not even turn. Unfortunately I now have a 100 percent useless piece of equipment taking up space.
Rated 5 out of 5Â by Liuda Excellent cleaner
Itâs my first cleaner with water filter. Iâve found it works much better than regular bagged or canister ones. There are a lot of tools for your necessities. The machine performs dry and wet cleaning perfect. The only inconvenience the machine is heavy (you pour water in one container and detergent to another), as result itâs difficult to use it in the home with levels. I would recommend the cleaner for one level apartment or house. And donât forget to rinse and dry a hose after wet cleaning otherwise you will feel fusty smell next using. Three persons have bought the Big Green by my recommendation already and everybody is happy.
Rated 5 out of 5Â by Ehab A vacuum to love!!
So far I have 2 of the Big Green Complete 7700 vacuum, can't live without them. When I was in the Middle East, I purchased my first one which was 220v, and was not observant enough to put water in for filtration. Later on, I figured that suction is meant to be more superior, and the water filtration will optimize that.
I purchased another one here in the States, and it is as superior and great as what I am used to. I recommend this complete deep cleaner/vacuum to anyone who wants to get the job done in a professional way. Even though you will find it a little bit cumbersome at the beginning, but you will quickly get used to it.
Rated 3 out of 5Â by Wanted.A.Wand A bit cumbersome
The Big Green Complete is heavy and a bit cumbersome as one wouldn't want to pull it around by the hose, and it is heavy when loaded with water, especially for shampooing. The water filtration was an eye opener for me - I thought it would be more of a vacuum/shampoo as you go product, but it appears to just be a vacuum that deposits the debris into water, as opposed to vacuums that collect the debris in a dry chamber for disposal that causes a cloud of dust...with this machine, one has to decide if one will dispose of the collected water/debris in a toilet (not recommended if on a septic system), or if will be hauling out of doors, or some other means of emptying the sludge. As for individual vacuuming, other less expensive machines are better at suction, collection, and maneuverability; as for shampooing, the wand (my favorite part) is quite handy for reaching further than an upright is able to, but it will not vacuum very well, so be sure to vacuum first. The shampoo did not seem to be strong enough to extract dirt, so had to do some pre-treat, after-treat, and scrubbing with a broom/brush in between using the Bissell wand to extract the water from the carpet. The wand leaks down by the floor where the spray nozzle is located. Overall, I am disappointed for the money spent (I had a Big Green years ago that was better, although very noisy), but as I have not been able to find a canister shampooer with a wand, this was my only option, so in that regard, at least I have that now. The user guide did not answer all of my questions, for example, about the float, it says there is only one way for it to go, but it doesn't say what that way is, and there is no illustration, so do I turn it up, or down, or front, or back? Also, there is a tool called drain cleaner, but there isn't any info on how one uses this tool. The floor attachments are plentiful, but where will I store all of them? It is a bit of a storage hassle; guess I'll get a plastic bin and put them in a closet or under a bed. To sum up, I don't think I would recommend friends to buy this particular shampooer.