Rated 4 out of 5Â by VCS Lid no longer closes tightly - water evaporates!
I loved this product... purchased one for my home... purchased one for my
son's home... purchased one as a Christmas gift for a friend after she admired
The pot performed beautifully and safely for a year or so. Then, the lid no longer closed tightly. This faulty lid allowed steam to come out of the top and causing the water to evaporate.
My question: Have there been complaints of this type before? Or is my pot faulty? And, finally, is there a way to fix the pot? Or is this planned obsolesence?
Your question: would I recommend this product to someone?
I have in the past - but now I would have to add the problem of the lid with my pot.
Rated 5 out of 5Â by richard8821 Stylish and Fast Heating Water Kettle
I love this product. Unlike a couple of reviews about leaks, I haven't had that problem. Maybe they should have read and followed the directions advising to empty kettle and unplug when not in use! The cord stores in the underside of the black base which is great for minimizing counter clutter. Also, the stainless kettle is perfect for current stainless kitchen themes. It includes a "pop out" screen filter inside the spout to prevent any calcification debris to exit when pouring. This is an exceptional plus. Exterior cleaning of the kettle is a breeze. Would recommend to all and would give as a gift confident it is appreciated.
Rated 4 out of 5Â by kettle Cord way tooooooo short!
My husband and I were deliighted to finally find the cordless kettle we were looking for. We even bought one for our son. Got it all set up, and although the short cord is a great feature, it barely reached the bottom of the receptacle, and besides that we could not move it out from under the cupboarod. Consequently our cupboards were all steamed up!!! It didn't matter where we tried to plug it in, the same problem. My son couldn't believe that the cord was not longer. As he mentioned who doesn't have a receptacle under your cupboard!!! Unfortunately we have had to take both of them back and start over!! Any suggestions.
Rated 1 out of 5Â by Papa12 not a good product at all
This is a very poorly designed and manufactured product. Seems good at first but then the tiny plastic latches that hold the lid closed break, and after that the auto shutoff does not work since the steam escapes when the water boils. This also fills your kitchen with steam. Then when you try to pour with the lid open it burns your hand. Avoid this product! I had hoped the Black and Decker name meant something but it is just their name slapped on an inferior product. I had read the reviews and should have stayed away. You can't say you were not warned! I have put in a warranty claim and hope they will honor it, although if it is replaced I am sure the new one will break too.