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Rated 2 out of 5 by from Works less 10% of the time I have a 4 year old that requested this and ONLY this toy from Santa. We spent roughly 90 minutes setting it up only to find that Thomas does not make the jump. He lands about 3 inches short. In less than 48 hours and well over 100 jumps, Thomas has successfully made it about 3 times. We've been able to "help" Thomas make it by pulling apart the two water pieces and overlap them to make it "work." I understand it that Thomas isn't expected to make 100% of the jumps, but I do expect for Thomas to successfully make the jump well more than 3 times per 100 jumps.
Date published: 2016-12-26
Rated 1 out of 5 by from Disappointing We bought this today and set up was easy. How ever the "elevator" that brings the train to the top fails to work 19 out of 20 times. The train either falls off the side or drives right thru it and never makes it to the top. Along with pieces being warped from packaging and the one time the train made it to the top, it wasn't even close to making it into the tunnel. This is quite upsetting for the price we paid for it.
Date published: 2016-08-27
Rated 1 out of 5 by from RUINED MY CHRISTMAS FOR MY SON! DOESNT WORK!!! HERE I AM AT 10PM WITH A TOY THAT DOEST WORK!!!! ELEVATOR WONT GO UP ALL THE WAY!!!! THIS IS MY SONS TOY FROM SANTA!!!!! I AM IN TEARS KNOWING HOW DIDSAPOINTED HE WILL BE IN THR MORNING!! THIS IS THE ONLY THING HE ASKED FOR!!!! AND IT WONT WORK!!!!
Date published: 2016-12-25
Rated 3 out of 5 by from Didn't make the jump until... Purchase this for our son for Christmas. Put it together and was bummed out that the trains were only making probably one out of 40 jump attempts. Discovered the issue is friction between the trains undercarriage and the blue and red slides. We could see the black plastic rubbing off on the slides from the trains. After thinking about it for a few days I decided to try spraying some pledge dusting liquid on the blue and red slides and Presto! the friction has been eliminated and the trains have made every jump since and child is super happy. My suggestion to the manufactures would be to reduce the height of the blue and red slide grooves to reduce contact with train undercarriage! With this fixed, I give 5 stars.
Date published: 2016-12-31
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