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Rated 4 out of 5 by from Good Heater...Bad Directions for Installation I opened the product yesterday and after installing I can say that it does what it says it will do in terms of heating an area. My issue was in the less than descriptive installation instructions and pictures. The pictures were in black and white and it was difficult to see exactly what to put where. There were a number of occasions where I made a guess as to which way something went. The frustration was in the fact that the parts would fit either way and of course in each case I guessed wrong. They need to get better pictures and angles of the installation and they need to highlight exactly which way an item needs to go (for example, they need a statement telling you to make sure the curved piece of the stand curves toward the lamp as opposed to away from the lamp). I'm happy with the product but did have a more frustrating assembly than was necessary.
Date published: 2016-11-29
Rated 5 out of 5 by from Great features and looks beautiful on our patio. We love our new patio heater....best purchase we ever made. So cozy on our patio. Model # is 02117/60694/02678
Date published: 2016-12-01
Rated 4 out of 5 by from Warms patio This unit does what it says it will - warms about a 25 square foot area. Was fairly easy to assemble.
Date published: 2016-11-13
Rated 2 out of 5 by from Worked for 2 days I received this product on 23 NOV 2015 and it only worked 2 days for a total of 5 hours. Customer service will be sending me a Heater Replacement 1500 Watt Bulb. When the product worked, it worked well. I will have to see how long the next one works. I have a dedicated circuit with a 20 amp breaker, so that should not be the problem.
Date published: 2015-12-01
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