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Rated 5 out of 5 by from Coffee mill I have only had the machine a short time. That said, it is very well made. The grind process is relatively quiet and the resulting coffee is milled to my satisfaction. I do not use the machine to produce multiple variations of grind. I use it to produce coffee that is good for drip and French press brewing. I purchased this to replace a 50 year old KitchenAid coffee mill. I was influenced by the high quality and durability of the older machine. [This review was collected as part of a promotion.]
Date published: 2016-12-21
Rated 4 out of 5 by from Good Grinder Before buying the KitchenAid, I used a hand-crank coffee mill, which worked great. In comparison, the KitchenAid is much easier to use and results in no carpal tunnel, so that's a good thing. It quickly produces a consistent, even grind and is not too noisy. The only issue I have with it is that the grounds cup moves as the machine vibrates and grounds fall outside the cup, on to the table and grinder base - the cup should be held more securely. [This review was collected as part of a promotion.]
Date published: 2016-10-14
Rated 1 out of 5 by from No replacement parts?!?! Not a big deal really, my Grind Jar fell into the floor the other day and broke. Its great that its made of glass because of the anti-static qualities compared to plastic. But when it breaks, the machine will be ugly on the bench and the function will also suffer when using another container to catch the coffee coming out ground. My machine is 6 years old and I've had no other problems with it, solid! Too bad that Kitchen Aid don't support their products for longer period of time. It's like Toyota would stop making parts for the MKII Prius when it went out of production. Seriously bad, will never buy Kitchen Aid products again!
Date published: 2016-04-15
Rated 3 out of 5 by from Loved my grinder until..... I bought my grinder in 2011. My son bought one as well. Both our grinders have failed. Mine last week and my son's about a year ago. Both grinders have broken plastic gears that turns the burr-shaft assembly which renders this grinder as totally useless. Our search to find replacement gears/motor/gear assembly have been futile. Apparently replacement parts are "no longer available". We paid a good deal of money for these grinders and expected them to work for more than 4 and 5 years so it is particularly disappointing that one can not even repair them. My love of all things Kitchenaid is certainly on the decline and I will seriously reconsider purchasing this brand in the future.
Date published: 2016-03-27
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