Rated 3 out of 5Â by Iamzachow Good product but needs improvements
I purchased this product in November 2015. I like to use the item for awhile to give an objective, educated review.
First I'll say the steamer portion of this product is phenomenal! I couldn't be happier with it's performance.
My complaint comes entirely with the handle. This seems the the the "base" model available from this company so I'm hoping the upgraded versions are stronger but here's what I found. The handle is just not sturdy enough to mop my kitchen floor let alone scrub anything a bit more stuck. I physically feel the handle bend or give way slightly when I apply what I would consider to be normal pressure. Also, there is no way to lock the handle into the base unit so as you are using it the thing begins to come loose. The height adjustment also does not lock so it will begin to slide during use. Lastly, the cord keepers attached to the handle are not equipped to handle the length or weight of the cord.
Would I recommend this product? Use but with the understanding that you'll need to replace the handle or deal with the headaches associated with it. I'm currently contacting the company to see if they have a fix or suggestion to this issue. If I'm allowed to update this review I certainly will. Hope this helps!