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Rated 1 out of 5 by from Mangled the capsules I am a longtime Nespresso user and was excited to get this Kitchenaid machine from Kohls. It's well built and looks good, but lacks in functionality. Below is my unfortunate experience. I unpacked and prepped the machine the night before for the following morning’s coffee; setup was easy and self-explanatory. Early the next morning I turned on the machine, let it heat up, and dropped in a capsule for my every-morning cup of Nespresso, a routine I’ve been doing for many years. I pulled the lever and was surprised to discover the capsule mangled and unusable. Ugh. I lifted the lever and the capsule ejected into the bin for used capsules. Okay then. One capsule was wasted so I CAREFULLY dropped in a second capsule but the same mangled ordeal happened again. What the.... ??? Desperate for my morning fix, I VERY CAREFULLY dropped in a third capsule and the same mangled, unusable and this time stuck-in-the-machine outcome occurred. Really??? Frustrated beyond belief, I fired up my trusty ol' Cube and enjoyed my morning Nespresso, no thanks to Kitchenaid, mind you. In this instance, you don’t get what you pay for. This useless countertop anchor is going back to Kohls. Thanks, but no thanks.
Date published: 2015-10-07
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