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Rated 1 out of 5 by from Pure junk This broke after only 11 months of using it. When we shipped it back to the company they wanted $100 for repairs. Ridiculous! They should have sent us another one at no charge - Never will purchase this product again and advised Kohl's to take this piece of junk off their sales floor.
Date published: 2016-12-01
Rated 5 out of 5 by from Great little machine. So far we have used the ice maker in our covered outdoor kitchen to provide ice during pool parties and it has worked great. We start it a couple of hours before the guests arrive so the basket is full to start. With as many as 10 guests, there was no problem keeping up with ice demand - never ran out. Sure a lot better than dealing with bag ice.
Date published: 2016-10-07
Rated 5 out of 5 by from Most Excellent Ice Maker & BEST Customer Service Ever!!! Although I had issues with the original machine I purchased, I contacted NewAir and spoke with an agent named Lisa. She arranged for quick replacement of my machine, which arrived in a timely manner. She was friendly, expedient, understanding, and cooperative in making sure that the transaction went through ABSOLUTELY FLAWLESSLY! Best customer service experience I have had in YEARS! In addition, best ice maker out there. HIGHLY RECOMMENDED!!!
Date published: 2016-11-07
Rated 4 out of 5 by from Immediately makes ice as soon as we plugged this in, moments later it began making cubes. First ones were small, but got bigger, as we wanted the large cubes. I wanted to make ice for the cooler for a trip, and had 3 huge ziplock bags in about 9 hours. In fact, I didn't have room in the cooler for all of the cubes that it made. I'm looking forward to having it out on my lanai when we have get-togethers and don't have to run into the house to get cubes!!!
Date published: 2016-09-29
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