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Rated 1 out of 5 by from Doesn't work I tried to contact the manufacturer, but both of their websites are down. when I (finally) got through on the phone, (had to call from work as they aren't open late enough ET, as I am MT) they not only wanted the model number off the power supply (expected, so I had the number) but also some model/serial number off the pad as well. ARE YOU KIDDING ME? A model number on the MATTRESS PAD? Said they couldn't open a warranty call until they had that number. Their customer service is a joke. I will be returning the mattress pad to Kohls and will not buy another product made by perfect fit industries.
Date published: 2014-09-23
Rated 5 out of 5 by from Excellent We have been using the pad for a few weeks and it heats up the bed much better than any of the many electric blankets we have had. Our hope is that it lasts for many years. Electric blanket owners should always keep copies of their receipt and warranties for few electric blankets last until warranty end. Its only fault (not a con) is that if your home is very very quiet in the evening, you can hear a very slight humming from each of the small ac-to-dc converter boxes which are located near the plug end of the each cord. Depending on the heat setting, the humming cycles on/off. Again ... this has not been a showstopper, but after the 1st few nights of use, the sound is no longer noticed ..... much like our large Grandfather clock that for many years has sounded every 15 minutes during the day ... and goes completely unnoticed !! Enjoy your warm bed - sleep tight !!!!
Date published: 2014-10-22
Rated 5 out of 5 by from Great all around! Heats quickly, While product info reminds you that it is only a "warmer" not a heating pad, the lowest settings will definitely keep you toasty.......a definite energy savings. You have to really think about the wires being under you to realize they are there.........and I am pretty sensitive. Power button clicks very softly so you don't disturb your partner's sleep. Temperature adjustment dial is large enough to both find in the dark and see the settings if you are half asleep!
Date published: 2015-02-11
Rated 5 out of 5 by from Perfect So happy with this purchase! I researched my options thoroughly. Among the three manufacturers, Serta provides the safest, most comfortable, affordable mattress pads. The wires cannot be felt. It is extremely easy to operate and heats up quickly. I sleep with a down alternative comfortable, so once the bed is warm, I turn ithe heat setting down to 1 and am toasty all night.
Date published: 2015-11-14
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