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Rated 1 out of 5 by from Absolutely disappointed in their warranty I am so annoyed with this product! I bought this for my daughter. I have to keep it against a wall so that it does not fall over. When assembling the mobile screw stripped and broke right off. This is for 2 year olds???? When I called to get the replacement mobile they told me I had to have my receipt I said I didn't but still had the broken parts and could return that. That was not good enough. There are companies out there that have amazing warranties and Step2 is not one of them! I will definitely not be buying a playhouse for Christmas like we were planning.
Date published: 2016-11-10
Rated 2 out of 5 by from Not the quality I expected from step2 The mobile broke while screwing it in very cheaply made and one sided. The plastic isn't as thick as step2 normal kitchen sets disappointed in the quality of this product.
Date published: 2016-10-08
Rated 5 out of 5 by from Great Quality! Thank you to Step2 for letting me test this item as part of the Step2 toy tester program! This was built with great quality and is made to last. I love that it can be easly wiped clean. This has many "areas" of play and can keep my daughter busy for hours! It has some assembly required and you need to put the decals on yourself too. It didn't take long though. Highly recommend!
Date published: 2014-08-21
Rated 1 out of 5 by from Poor Quality, disappointed STEP2 fan I am so disappointed in what could have been a great toy. The bed area should be bigger, but it does work for our doll babies with their heads up on the edge. But the plastic all feels thinner than our other step2 products. The nursery is built too tall and narrow and tips over if not up against a wall. Step 2 has made some incredible products, like the diner, which was so well thought out, and usable on all sides. But this is so poorly made, the quality is what I expect from an off brand toy in a dollar type store. The mobile will not spin, as we have to have it right up against the wall to keep it from falling over when they open and close the doors. This could be a wonderful toy if it was made on a wider base, and made out of the heavy duty plastic that we associate with STEP2.
Date published: 2016-04-21
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