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Rated 5 out of 5 by neck and shoulder pain relief I have neck and shoulder pain which I see a chiropractor for as well as getting regular massages. Both help, but I knew my pillow contributed to my pain. This is only the third pillow that I've tried because I didn't want to waste money and time trying expensive pillows. I'm happy this is a winner. There is an odor which fades over time. As for the cooling gel, it could be better. My last pillow was much better in this aspect. I have woke up feeling hot with this pillow. However, good support and sleep is more important to me. I am sleeping better and in less pain since using this pillow. 08/15/2014
Rated 4 out of 5 by Fine on Memory, but cool while sleeping? Eh... When I tried this for the heck of it on a hot day, just using as a backrest pillow on a chair, it was definitely having a cooling effect. As a sleep pillow, I have yet to notice any cooling effect after a month and a half of use. I so wanted this to work. Instead, I just use a fan from the left and from the right to cool the room. This pillow holds its shape. It's fine for back or side sleeping. Have not noticed any odor and I'm the one who is hyper scent-sensitive. May put it to use in the chair again, as a back rest for cooling purposes, instead of using as a bed pillow. 05/31/2015
Rated 5 out of 5 by Cool, firm, holds shape Unlike other reviewers, I've had nothing but a great experience with this pillow-so much so that I'm buying more. The coolness remains for a decent amount of time, night after night, and the weight and shape help it stay put even through my restless sleeping. I have been looking for good pillows all my adult life and this is one on which I'm very happy I decided to take a chance. 06/27/2015
Rated 4 out of 5 by Good but doesn't stay cool The pillow has helped relieve some of my neck pain but the cooling gels only stay cool for maybe 10 minutes. They then heat up and unless you lift your head off the pillow for sometime they wont cool down. Kind of defeats the purpose of the pillow if you can only use it for 10 minutes at a time. Over all the pillow does its job. But if your buying it for cooling gels skip it. 06/07/2015
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