Rated 4 out of 5Â by Diane Great suction
I've owned this vacuum for over a year now and the suction is just as fabulous as it was on the first use. Its lightweight and easy to maneuver.
My only complaint is when using the tools the hose doesn't stretch well and the vacuum always falls over....I've lost many household glass items because of this. Also the turbo brush tool hit the floor and fell completely apart on first use and I was not able to repair it. You also need to be careful of the cord as it is on the bottom of the cleaner and the little indentation at the top of the cleaner, which is made to hold the cord, is much to big so the cord does not stay in the holder.
Otherwise it is a great vacuum if you are looking for something that takes care of pet hair easily.
Rated 5 out of 5Â by mfmusic Better than expected, better than priced
I am amazed at the quality and performance of the CleanView OnePass vacuum cleaner. First, I was looking for one that had good filtration, and this has both a pre and post filter. In use, it actually smelled GOOD. The motor was very quiet compared to other brands I've had (Hoover, Dirt Devil), in fact, quietest I've heard. But the bottom line, of course, is the pick-up ability. Having vacuumed my carpets before giving the Dirt Devil away, when I went over the same carpets with the Bissell? It filled up the tank. Amazing cleaning power. And for 1/2 the price of other brands or more expensive models. For the price, I'd recommend this model anytime.
Rated 5 out of 5Â by Farm Wife Cheap to Own and Easy to Keep Clean
This vacuum has not needed any repairs and is not falling apart and really picks up on all my floors. I do have to clean the filter each time I use it and let it dry before I can put it back in, but that works for me each day. If I don't clean the filter it will be spitting out the back on the vacuum because it must be cleaned between uses, but that is because it really picks up. I also think that using it on bare floors is not good with this vacuum, but that is alright with me because I just sweep those floors and mop them with the steam vac, now. I am so happy to have this vacuum. It has out performed any vacuum I have used previously and that says more than you could know. It has saved me tons of money in replacements and I love it better than the expensive one I had. I never thought I would say that about any other vacuum. I will buy only Bissell from now on. I like having a good brush on it for the carpets. I live on a farm and cleaning the carpets often is necessary. I am looking now for a heated water shampooer to own, next, in Bissell. Love Bissell. I could not believe how it is bag-less and other than my own electricity it is costing me nothing to own. Every time I vacuum it picks up everything and I could not live without it. For me it is about Bissell products for my floors. Which Bissell product do I want and prefer is what I look for now. Thanks Bissell! Great Product.
Rated 1 out of 5Â by draco Broke within 2 weeks
I bought a Bissell 1816 vacuum about 2.5 months ago. It worked fine for about 2 weeks. Then, one day, I saw smoke coming out from the bottom end. I took it to the local service center recommended by Bissell. The service rep. found that the drive belt had snapped and the agitator was melted. He said Bissell would replace the vacuum and filled out the paperwork. I got a call from him later that day saying that Bissell had started processing my claim.
It's been 2 months since then. I am yet to receive the new vacuum and the local service center tells me that there is nothing they can do apart from waiting for Bissell to respond.
In short, it's terrible customer service.
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