Rated 5 out of 5Â by DrMumsy Squeaky Clean!!
Still have to get on hands and knees for those difficult spots but cleanest floors ever!!!
Rated 1 out of 5Â by slrd bought refurbished unit said accessories included wood spinbrush brushes when I received refurbished unit only had wood brush no tile grout brush I notified customer service to tell them it was missing tilebrush they said not include I could order one If I did the total for the refurbished unit would cost more than a new unit with free shipping Hoover was deceptive in advertis
ing the refurbished unit It called the wood brush included accessory but the new unit had both sets of brushes without the brushes it is a nonfunctioning unit Hoover fell back to stating that only wood brush included This advertising is deceptive and fraudulent and says screw you to the buyer
Rated 1 out of 5Â by NikeMikey Handle screw was stripped on receipt!
I bought this from Amazon and paid for same day (Saturday) shipping. Unit arrived within 6 hours. Right out of the box, the handle retaining screw would not unscrew. Apparently the threads on the plastic "nut" had been stripped. Could not remove the screw so I could not assemble the handle to the machine. So I don't know if this item works well or not.
I am not the only one who has had this problem. Apparently Hoover used to ship the screw loose in the bag with the handle, but stopped recently because they were forgetting to put the screw in the package? I could have bought a screw for 45 cents, but with it stuck in there and stripped, there is nothing to do but return it.
Rated 3 out of 5Â by pcarlson Cleans good, when the brushes stay on.
I owned an earlier version of this cleaner and the larger capacity tanks are a nice improvement. I have lots of hard flooring, 7 dogs and 3 cats. This does a very good job of cleaning my floors. No problem there. However, I tip it to wheel it across the floor and the brushes fall off, inconvenient to keep having to keep putting them back on. Then today I unplugged it so I could move to a different part of the house. The grounding part of the plug came out of the plug end and stayed in the outlet. Never had that happen on any thing I ever owned, so not sure if I can use it that way. Guess I'll be calling Hoover soon. I've added photos of the plug and brush after they fell off.
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