Rated 1 out of 5Â by Bridget Broken
Bought it two weeks ago because it was the perfect size, but it broke after 5 uses. Doesn't heat up and the light doesn't turn on when plugged in.
Rated 1 out of 5Â by ihaleem9 Bad purchase
I am an old buyer of Black & Decker rice cookers but my last 2 experiences have been bad. I purchased a unit that had gone bad (knob wasn't switching to cook) so then I was sent a replacement unit which actually went bad in 2 months. The knob does not switch automatically to warm. Because of which my rice is burnt. I would not recommend people to try this out. I'm pretty sure they switched vendors or something. The quality is not the same as it used to be 5-6 years back. They seriously need to reconsider the quality.
When contacted, they asked me to ship the rice cooker on my expenses, plus pay them for return shipping. Why would I do that? Why would I spend another $15-$20 bucks for another B&D unit. I would rather go purchase a new one of some other brand.
Rated 2 out of 5Â by seh123 Works great , BUT breaks too soon!
This is great until it breaks! I really wish the company would look into the issue and fix this! It works for about 6 - 10 months, then stops. I have owned 3 of these because I really do like them. BUT the quality isn't the greatest! I know I should learn, but most of the cookers out there have similar issues. I have emailed black and decker, but nothing is resolved.
I am going to try to find another brand this time! This one lasted 7 months.
Rated 2 out of 5Â by kalofo Was awesome- until it broke after 4 uses! :(
Bought this a month ago and used it 4 times. It was very easy to use and the rice was great. On my last use, the "cook" light turned off but the "Keep warm" light never turned on. The rice was definitely a little under-done, but I didn't think too much of it. I just plugged it back in and none of the lights are turning on, the base is not heating up. This size was perfect for my needs and I've generally had good experiences with Black & Decker products before, but this one does not hold up. Guess I should have come here to check the reviews, first!