Rated 1 out of 5Â by Deni Mine rattles too!
Upon first purchasing this vaccum, it sounded relatively quiet. After a few months of gentle use I find that I must agree with the previous reviewer who references a very irritating loud rattle when the brush roll is spinning. I just ordered a new belt to see if that will fix it. I owned a Eureka for the past 15 years and never had to replace the belt. I am quiet surprised that a belt could possibly wear within 5 months of use. Also, the vacuum gets ridiculously hot even when running for short periods of time. So much so, that it is incredibly hot to the touch when vacuuming the stairs using the stair cleaning handle. I wanted to love it. Darn it.
Rated 1 out of 5Â by Jle0611 DO NOT BUY!
We purchased this vacuum two months ago. Â I turned it on today, and within 3 minutes it overheated, started smelling like smoke and shut off. Â It will not power on now at all. Â The customer service rep (who I've been on the phone with for 40 minutes now) expects me to drive 50 miles one way to a service center! Â So disappointed in Hoover's product AND their customer service. Â Will be reviewing on other sites as well so other customers hopefully avoid this! Â I still have dirty floors and now a piece of junk vacuum. Â Thanks a lot, Hoover.
Rated 1 out of 5Â by saratoga Terrible machine. Keeps shutting off
I'm disappointed and frustrated with this vacuum. It shuts off after 20 to 30 minutes of use, and I have to wait about 30 minutes until the motor cools off for it to work again. I've contacted Hoover several times. The Hoover help line hasn't been able to help. The repair shop that Hoover sent me to could not diagnose the problem or fix the machine.
Rated 5 out of 5Â by pinkie Does a Fantastic Job!
My old canister vacuum died on me. With carpeting throughout two floors of my three-story townhouse, and having a cat, it was important to get something quickly that would do the job of getting that cat hair out of the carpet. I did some research and decided that the Hoover WindTunnel 3 had everything I needed while giving me good value for the price.
After vacuuming just one room I was amazed at how much dust and cat hair had been picked up. It was obvious that the canister wasn't doing half the job! The attachments are great for the upholstery and stairs; the setting for my hardwood floors is a bonus. I am happy, happy, happy.
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