Rated 4 out of 5 Figured it out!
I tried to take down my earlier review but wasn't able to. The problem was that the brushes on the roller were not in the "on" position. The manual said the vacuum was shipped with the brushes in the "on" position and there was not a good picture. Thankfully, this Hoover site has a video that demonstrates how to set things up. The video clearly showed that the brushes were not in the "on" position, and there was a very clear picture of how that lever was supposed to look. Once I made the adjustments the vacuum worked fine. I don't love the retractable cord, it doesn't wind up all the way and it's very easy to vacuum over.
Rated 1 out of 5Â by jas48 Definitely not the dependable Hoover of the past!
Have had this vacuum for 8 months. No problems for the first 5 months, but since then, I have had to replace the belt every month. I know the belt is installed properly, but it invariably sides off the very small and poorly designed track. It then gets shredded, leaving small bits of belt rubber everywhere. I empty the cup every time I vacuum. I also keep the filters clean. Cannot understand why this is happening, but something is definitely wrong. Would never recommend this. The belt replacement cost is getting ridiculous and I don't have the time to keep removing the bottom cover to do this repeated maintenance. Not the Hoover product of the past!
Rated 2 out of 5Â by robb BELT STRETCHED
only 3 months and the belt stretched need a new one but the type can not be read clearly. wind tunnel 3high performance . outside of that love the cleaning power.
Rated 1 out of 5Â by Deni Mine rattles too!
Upon first purchasing this vaccum, it sounded relatively quiet. After a few months of gentle use I find that I must agree with the previous reviewer who references a very irritating loud rattle when the brush roll is spinning. I just ordered a new belt to see if that will fix it. I owned a Eureka for the past 15 years and never had to replace the belt. I am quiet surprised that a belt could possibly wear within 5 months of use. Also, the vacuum gets ridiculously hot even when running for short periods of time. So much so, that it is incredibly hot to the touch when vacuuming the stairs using the stair cleaning handle. I wanted to love it. Darn it.
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