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Rated 3 out of 5 by from Improvement needed I loved this Cuisinart percolator that made hot coffee quickly and poured with ease but if you use it daily like I do, the plastic perc knob will eventually crack. I don't know why they did not make this glass to last longer but I wish I knew you could contact them for a replacement before I threw it out after looking for one sold. Debating now whether to reinvest in another one since I know the defect with it now.
Date published: 2016-12-01
Rated 1 out of 5 by from Product only worked for 6 months I did not have a good experience with this product. I bought it in July and about 3 months later, the plastic knob cracked. I called the manufacturer and they sent a new knob to me at no cost. However, the replacement knob did not fit quite the same as the original. I had to make sure to push down on the knob each time I used the pot to keep coffee from leaking out of the sides of the knob and dripping down the pot. The knob is of such poor material that it becomes pliable due to the heat of the coffee. Then, 6 months after I purchased the pot, every time I tried to use it, it would shut off before it was finished brewing. I tried to call Cuisinart customer service multiple times and received a busy signal. Finally, I gave up and returned the pot to Kohl's. Thanks to Kohl's hassle free return policy, I received store credit and ordered the Hamilton Beach model as a replacement. Hopefully, I will have better luck with this brand.
Date published: 2017-01-06
Rated 5 out of 5 by from Great Percolator I wanted a lightweight, compact coffee pot for my small RV and this works great. Nothing better than perk'd coffee, and this does a full 12-cup pot in just 10-12 min. Very nice looking as well.
Date published: 2016-11-27
Rated 5 out of 5 by from Exceeded my expectations Makes an excellent cup of coffee and stays hot.
Date published: 2016-11-10
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