Rated 1 out of 5Â by Niseslo Unreliable and a lemon
I purchased this shampooer about 6 months ago. I had an issue with the first one and I took it back and exchanged it. Now since I've had this one, I've had several attachments break, to which they replaced them but not happily. I've had to call and have them send me a replacement hose and nozzle 3 times. Right now one is currently on back order, so in the mean time, should my dogs have an accident, I"m screwed for a month. In the meantime, I can (could have) still shampooed the floor since it was only the hose and nozzle for furniture that I was at a lose over. Now tonight, the unit has started losing/leaking water at a face rate under neath the machine.
When it works, it dispenses and sucks up a lot of water. But it's not reliable. I need reliable.
Rated 2 out of 5Â by CherryB Cleans awesome, handle needs to be redesigned
I bought my Hoover about 2 years ago in November. I have multiple dogs in the house, white carpet and use it regularly. It does a great job cleaning the carpet, I have never been disappointed in that department. In fact, it looks better than when I had it done professionally. The problem, the handle has broken again. This will be my fourth handle. It is not mishandled, dropped or even carried by the upper handle yet it cracks around the screws. I take the entire machine to a Hoover dealer, they put on the new handle so I don't think it is from the handle being put on incorrectly. Unless it has been redesigned since I bought mine, I would not recommend this cleaner for the inconvenience of the handle cracking on a regular basis.
Rated 5 out of 5Â by wendyh22 Great for pet stains!
I was looking for a carpet shampooer to get rid of some pet stains on my carpet. I read lots of online reviews and decided to try this shampooer. I have two Jack Russell terriers and had some old stains that regular spray products would not get out. I used this carpet shampooer and I was amazed at how great a job it did of cleaning up those stains. This is a must have if you have pets! I use it whenever the dogs have accidents and it gets the stains out every time. I also used this when my son spilled soda on the carpet and it got that out too. I've never had a carpet shampooer, but this one is really easy to use and does a great job!
Rated 4 out of 5Â by BigRol Works great, slight flaw
The unit works great, far superior to the older model. My only complaint is how the upper handle attaches to the main unit. It broke after just 3 months. Hoover is replacing it at no cost. Hopefully with better plastic.
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