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Rated 4 out of 5 by Great Cleaner Short Warranty Recently I was considering renting a carpet cleaner for having a professional service come out and clean my carpets after having an elderly dog in the house for the last 6 years. My carpet was looking pretty bad from stains. When my dog would make a mess I would clean by hand but it still looked bad. Then I saw this online. I checked several stores but settled on Kohls because of their customer service. I purchased online and picked it up in the store. This is the first one that I have owned so I cannot compare with other machines but I can tell you that it cleans very well. I have attached a before and after photo and the stains are all gone. As some one else has said the cord is on the short side. There is also some confusion regarding the warranty. The outside of the box says one year while the booklet and Kohl's website says 2 years. I would recommend this cleaner to anyone that want their carpet to look new again. 06/23/2016
Rated 1 out of 5 by I wish it kept working! I have had not 1 but 2 of these and have had the same problems with both. After minimal use, the scrubbers stopped spinning and I troubleshooted the problems without a solution. The first time I returned to kohls due to their amazing policy and got the same one! Much to my surprise, it happened again with literally just a few hours of use. I returned the product and wish it would have continued to work. When it did work, it cleaned well and was very user friendly. I'm now on the search for yet another one. Good luck! 08/25/2016
Rated 1 out of 5 by HORRIBLE design The product has a horrible handle design. As long as you do not need to pull back on the unit, it will not come apart. This was not worth the time or effort to prepare and then clean the unit as it keep falling apart and not working. Certainly do not purchase this if you have multiple levels to clean as there is no way to carry it up/down stairs as the handle will literally come off. I do not recommend this product. 07/31/2016
Rated 1 out of 5 by Only have one room w/carpet Which is my bedroom. Low travel. This cleaner had about 15min on it from first time use. About 5 min in to 2nd use of just cleaning traffic areas it quit running. Won't power on! Took everything apart that I could without removing a screw (didn't want to void warranty) and still nothing. Power to every multiple room outlets I plugged it in to. It's a shame cause I loved it the 1st time I used it. Great suction. Makes for an expensive cleaning if I have to buy a new one each time I clean my carpet! I am unable to just jump in my car and drive the 25min one way to repair store. Unit was throughly cleaned after 1st use. Looks like I just took out of box. 01/21/2016
  • 2016-08-29 T01:49:21.389-05:00
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