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Rated 1 out of 5 by Great at first but... I used this machine a handful of times for a couple of months. I went to use it again and when I opened the waste bucket a foam gasket which seals the waste bin simply separated and came off. Without this waste water would seep out of the waste bucket. This gasket is made of extremely thin foam and renders the machine worthless if broken. This should be rubber and installed in a more permanent way. Because of this I cannot recommend this unit. 10/03/2016
Rated 4 out of 5 by Great Cleaner Short Warranty Recently I was considering renting a carpet cleaner for having a professional service come out and clean my carpets after having an elderly dog in the house for the last 6 years. My carpet was looking pretty bad from stains. When my dog would make a mess I would clean by hand but it still looked bad. Then I saw this online. I checked several stores but settled on Kohls because of their customer service. I purchased online and picked it up in the store. This is the first one that I have owned so I cannot compare with other machines but I can tell you that it cleans very well. I have attached a before and after photo and the stains are all gone. As some one else has said the cord is on the short side. There is also some confusion regarding the warranty. The outside of the box says one year while the booklet and Kohl's website says 2 years. I would recommend this cleaner to anyone that want their carpet to look new again. 06/23/2016
Rated 5 out of 5 by I love this machine This is the first time that I have purchased a Hoover Carpet Cleaner and I am impressed. I have had a Bissell carpet cleaner for 5 years and it went out,so I decided to try this Hoover. It is light and the set up is easy. I have light carpet that was in dire need of being cleaned. It removed a really big coffee stain in a couple of passes. I mean you could see the dirt being sucked up with every pass. I love the fact that it cleans very well, leaves the carpet virtually dry, and has this handy bag for all the accessories. I don't have any complaints at this time. So far all good!! I would definitely recommend. 05/18/2016
Rated 1 out of 5 by I wish it kept working! I have had not 1 but 2 of these and have had the same problems with both. After minimal use, the scrubbers stopped spinning and I troubleshooted the problems without a solution. The first time I returned to kohls due to their amazing policy and got the same one! Much to my surprise, it happened again with literally just a few hours of use. I returned the product and wish it would have continued to work. When it did work, it cleaned well and was very user friendly. I'm now on the search for yet another one. Good luck! 08/25/2016
  • 2016-10-20 T01:10:37.641-05:00
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