Rated 1 out of 5Â by CMalone PureFitness Has Horrible Customer Service
I purchased a PureFitness Fan Bike several weeks ago and upon putting it together found that there were missing parts. I immediately contacted their customer service department, leaving a detailed message and my contact information. Never heard a word. The follow business day I called their customer service dept and was immediately placed on hold for over 5 minutes, no one ever came back to the phone so I hung up. I then sent an email and received a response requesting all the details that I had already supplied in my original email... so after 5-6 emails and 2-3 calls I have yet to hear from anyone. So, as of today I will be returning this bike and will never buy anything from PureFitness. Very Dissatisfied.
Rated 5 out of 5Â by Alanning Great Value
I love my product and only have one problem. It came to me with cosmetic damage. It works fine and I decided to keep it because I needed it ASAP.
Rated 1 out of 5Â by MissMay56 Not An Elliptical
This is probably the shoddiest product I bought from Kohl's. I've used it about 5 times and the bolts are constantly falling out, You can't use it as an elliptical machine, it wobbles around too much. As a bike it's decent accept for all of the rattling. I would be lucky if I could give this away.
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