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Rated 1 out of 5 by from Strap broke on first use I ordered this luggage special for my mom's retirement gift because the pattern was one I knew she would love and she had a lot of travel plans. After the 1st use the strap on the small bag broke and I have been going back and forth with the company to try and get it replaced. Normally I would just exchange my item at Kohl's but because it is not carried in the the store and my mom really does love the pattern I have been trying to work with Rockland. They have been awful to deal with!
Date published: 2015-10-11
Rated 4 out of 5 by from Only One Drawback I purchased this luggage for my granddaughter as a graduation gift. Overall I was very pleased with the set. 4 pieces, good quality, love the zebra stripes....but it does have one drawback. It STINKS!!! The odor it emits is overpowering! It gave me such a headache that I had to move the luggage to our screened porch to air out. That helped, but after 2 days it still smelled. I didn't want to spray it with Febreze in case my granddaughter didn't like it or it stained it. Instead I sprayed several paper towels with Febreze and placed them in each piece of the luggage, then zipped them back up. That worked really well. You will read other reviews that warn about the odor. Believe them; they're true. I cannot overstate how strong the smell was, but the paper towels sprayed heavily with Febreze really did the trick!
Date published: 2014-06-17
Rated 1 out of 5 by from Luggage will not hold up! I got this luggage set right after Christmas for my study abroad trip. I purchased the houndstooth print because I thought it was very cute and stylish. Well the carry on suitcase only held up through the first flight before it was damaged (the plastic by the handle was broken) and the outer zipper pocket of the large bag lost a zipper somewhere between the first and second flights. On the little bag the zipper pulled right off! After only 3 flights, when I got my large suitcase off the baggage carousel I noticed that it was much heavier. I looked and saw that the plastic had broken off and the wheel was wobbling. I had to drag that heavy suitcase though the airport, onto the subway, and then a block to the hotel. By the time I arrived at the hotel you could not tell that mangled bit was once a wheel! I had to go out and buy a new suitcase the next day! I have purchased cheaper luggage that held up much better! I would not recommend this set to anyone.
Date published: 2014-05-31
Rated 4 out of 5 by from Great value for the price Very stylish. Beautiful pattern and design. I think for the price this is an excellent set. So far I've only used the smaller of the "two wheeled uprights" (which is bigger than the carry-on). Loved the compartments and workable zippers. Wheels worked excellent when pulling it. The negative part of this one is that it didn't really stayed up on it's own. It kept tipping over. Storing them is easy because they all fit in the bigger one. (Like the nested russian dolls)
Date published: 2013-02-28
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