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Rated 1 out of 5 by from quality of replacement heads is terrible! I've used Sonicare for 30 years ... purchased 3 units over that time. The product cleans teeth very well and is good for gums and I've had great 6 month check ups. HOWEVER, over the last few years I've noticed that the replacement heads show wear very quickly -- after one month they are very worn. These replacement heads are no longer manufactured with the same quality that they used to be!!! The replacement heads are very expensive to change on a monthly basis!!! Either improve the quality or lower the price on the replacement heads!!!
Date published: 2014-04-15
Rated 1 out of 5 by from Extremely Noisy Brushes This review is in regards to the replacement brushes - part number: 4235-020-51692 for a Sonicare Essence HX5611/01 toothbrush. The newer design have bright metal magnets and two small Phillips screws on the bottom side. The previous design (same part number- BTW) does not have screws and the magnets are black. My issue is this: The newer design brushes are extremely noisy, to the point that it's very annoying to use this product. And, the brush armature is stiffer with the previous design versus a more compliant one with the new. I believe the magnets with the new design are hitting the inside housing of the power handle. I am very disappointed with the performance of the new brushes! Why did Philips change a good thing? I contacted Philips before this review and received no response!
Date published: 2016-11-14
Rated 3 out of 5 by from wasteful This product works well but what a wasteful design! Why can't you make a toothbrush where just the top head pops off so only a small part needs to be replaced? You should accept these back for recycling, and make the effort to make a less wasteful product.
Date published: 2014-10-26
Rated 5 out of 5 by from durable product I have had this toothbrush for several years and it has held up really well! I started using it when I started having issues with my gums. the dentist suggested it so I bought one right on the spot and have used it ever since!my gums have been a lot healthier! I just wish I could buy the heads in a single pack because I don't know how much longer the system will work and I don't want to get stuck with extra heads! do you still sell that same system because my dentist does not.he has the newer on which takes a different head! I LOVE IT!!!!
Date published: 2013-10-25
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