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Rated 5 out of 5 by from Great customer service! I bought this clock for a Christmas gift for my mother. The finial was missing when we got everything out of the box on Christmas morning. I hated to send the entire clock back just for that piece so I called Seiko. A real person answered the phone, said she didn't know if they had that part but would ask the man that works on the clocks if he had an extra one and would call me back. She called me back 2 days later said they had one and was putting it in the mail to me. This is how companies used to handle problems - I was amazed and would definitely buy another Seiko!!!!
Date published: 2016-02-03
Rated 5 out of 5 by from Beautiful Clock This clock is stylish and well made. The oak wood is a rich color with reddish tones and looks to be of really good quality. The gold details on the face and glass are lovely. It keeps great time too. The only thing I would change is that the chimes ring every quarter hour. Unfortunately, the only way to change that is to silence the chime completely. Overall, I am very happy with this purchase.
Date published: 2016-10-03
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