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Rated 5 out of 5 by Great product along with great service The Fort Smith store did not have this in stock and the sales associate and store manager were VERY helpful in getting this order thru the in-store kiosk. We did not have to pay shipping since we ordered it in store. Delivered quickly. We were set up and using the product in 5 minutes at most. Only had it a few days, so can't tell how it will hold up. Very happy with the shopping experience as well as the product. 05/07/2016
Rated 5 out of 5 by Love this steamer!!! As soon as I got this home I started steaming all my wool jackets, sport coats, my husbands suits etc.... This works amazing. It took out a stain on my husbands cream colored suite. It takes out body odor! It works fantastic! We've purchased one for each of our kids and told many friends who also have purchased one and loved it as well! Thank you Rowenta for the excellent quality you put into your products!!! 04/22/2016
Rated 1 out of 5 by Defective & Expensive I purchased this steamer to replace a handheld model I had for years. This was ranked as one of the best so I decided to splurge on the supposed "higher-end" Rowenta Valet. The design is awkward, especially when trying to stream pants using the attached/provided "hanger" and the clips are also somewhat awkward. The pleat attachment is fairly useless and awkward as well bit my biggest complaint (and reason for return) is that it was defective. It never produced any kind of functional stream pressure and sporadic steam at best. Upon further inspection, I discovered that a 10-inch section of the house was faulty and collapsed inward so obviously the cause of my disappointing steam observation. For this price point I expected much more in the quality and ease of use categories. Would not recommend. 03/30/2016
Rated 5 out of 5 by Fantastic results, quickly & easily I have lots of clothes to prepare for consignment and needed something dependable, easy, quick and light. This is the PERFECT product for me and my needs. Easy to assemble, it heats up quickly and works fast in de-wrinkling! I agree that if the pole were taller, it would be more convenient for taller people, but I just put it on a solid base for my height. I would also suggest the hangar to be a bit wider and with clips that stay in place, for holding wider items securely. But for 99% of my items, this product is perfect and I am very happy with it! I'm glad I found it. 03/06/2015
  • 2016-07-23 T03:44:52.192-05:00
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  • loc_en_US, sid_1145065, prod, sort_default
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