Rated 4 out of 5Â by brente73 Couple of Issues
I had the same installation issue. I simply filed the plastic pieces down a bit so they would slide over the screws. Also, I bought two gates. The first one looks great. The second, however, doesn't look as good. The openings for my stairwells are different widths and the preset widths were not kind to me on the second install. The gate has to be at a width where there 3 of the bars in the middle are solid and you can't see through. Also had to use one of the extenders where it latches.
Overall I still like how solid these gates are and they definitely look a lot nicer than some of the other, cheaper gates available.
Rated 5 out of 5Â by Traceface1012 So nice & easy to install!
My four month old is super tall and is already using a walker. So we had to find a gate quickly. I despise the plastic ones and was happy to find this one!
Rated 3 out of 5Â by maxvue Beautiful sturdy gate with install design flaw
Now that my gate is installed, it functions perfectly, is very attractive and appears high quality and very sturdy. (4 stars)
However there is a major design flaw on the install hardware (the issue is minor, but the outcome can be major) (minus 1 star)
A previous reviewer put it this way.....
"Unfortunately the plastic molding is not finished properly and makes it very difficult to slide in and out of the mount."
Actually the source of the problem is the wall mounts have (3) tapered holes (counter-sinks). The Philips screws that go into those holes are also tapered. Unfortunately, the tapers on the screws are not the same angle as the counter-sinks in the mounts - result, the screw heads sit too high and not flush - plastic gate hinge (one side) and plastic latch hinge (other side) do not slide into the mounts without using a hammer.
What I did
- Covered the piece I needed to hammer with a doubled up cloth
- Took about 10 minutes of hammering to forcefully slide the plastic mount
- As I was hammering the plastic inside was being scraped away (which ends up not being visible)
During all this hammering, it's very easy to damage the unit
A) Return unit
B) Contact manufacturer for advice (no contact telephone #, only email)
C) Install as I did (with risk of damage)
D) Take brackets to hardware store and choose different screws with better taper
E) Grind supplied screws lower?
In the end, I love this gate, but hate the install
Can't believe the manufacturer of this beautiful gate is sending out the wrong screws!
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