Rated 5 out of 5Â by Michelle DISHES HOPEFULLY AS FABULOUS AS CUSTOMER SERVICE
These place settings are GORGEOUS and I WILL NOT HESITATE to purchase more from this company. You have a customer for life and I will tell people I know as well..... I was told by a close friend your dinnerware is above the standard and has stayed beautiful for many years. So I ordered....
Ann in customer service was very helpful and patient and worked with me to make me happy and I hated to have to call and be "that" customer but they were more than FAIR and I SINCERELY APPRECIATE THAT! Way too many companies take customers for granted and it's refreshing to see this one still cares.
THANK YOU SO MUCH!
Rated 5 out of 5Â by Ms2Rhyme Great product/great customer service
I ordered eight four-piece place settings of this pattern earlier this month. I had difficulty placing the online order and requested the assistance of the customer service department. Ann, in customer service, was patient, gracious and succeeded in correctly placing my order. When I received the dinnerware, one plate was broken, and again Ann easily negotiated a replacement to be provided to me. I am very appreciative of the efficiency and good humor of the staff that represents this company. The dinnerware is beautiful, very pure and clean in design and color. I had no idea that acquiring this dinnerware would be this easy and trouble-free. I have read many reviews that state that this dinnerware is durable and I hope to be using it forever. Thanks!
Rated 1 out of 5Â by grandma impractical drudgery
We purchased a set of Noritake Colorwave dishes a few years ago and use them every day. We bought them because we liked the color and design. However, I'm very unsatisfied with the dark scratches that are constantly appearing on the shiny part of the surface. I use Bar Keeper's Friend to polish the dishes periodically and also whenever we're having guests. What a pain! I've never had this problem with other dishes that we've owned over the years. I resent having to keep polishing off the scratches to keep them looking nice. I read Noritake's response to other comments reguarding the scratches being due to several causes but I own other types of dishes and the scratches don't occur on them. As for me, I feel as though I'm stuck with beautiful but very impractical dishes.
Rated 5 out of 5Â by Sue426 Love them, but one issue...
These dishes are beautiful and will go with everything.
My only complaint would be that the large plates have too much of an upward curve so that they do not fit well into the dishwasher. They need to have a space between each plate so you can wash half the amount of regular round dishes or the smaller square plates which fit fine.
I haven't noticed any scratches yet as they are new but my Pfaltzgraff dishes are a mess with scratches. If it becomes a problem I will switch from 18/10 to 18/0 flatware.